Summary
Overview
Work History
Education
Skills
Websites
Certification
LNGG
Qualifications
Timeline
Generic

Kosar Baladi

Stittsville

Summary

Experienced Assistant restaurant manager with a passion for delivering exceptional customer service and ensuring the smooth running of daily operations. Skilled in training and developing staff, managing stock, multitasking, and coordinating in-store sales and promotions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

A&W
04.2025 - Current
  • Oversaw daily operation for high-volume restaurant, leading to a consistent sales growth.
  • Supervised a team of 20 employees, Identified performance gaps and implemented process improvements.
  • Ensured compliance with food safety and hygiene standards resulting in a 100% health and safety rating from inspectors.
  • Managed Food inventory, achieving a 10% reduction in waste through meticulous stock management.
  • Streamlined kitchen workflow which increased service speed by 20%, enhancing customer experience.

Assistant Manager

A&W
11.2024 - 04.2025
  • Managed day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised and trained a team of +20 staff members resulting in a 30% increase in productivity and efficiency.
  • Maintained a high level of customer satisfaction through effective effective and problem-solving skills.


Fast Food Supervisor

A&W Restaurant
11.2023 - 11.2024
  • Prepared food and served to customers, stocked shelves, and took care of the temperature of products, and Managed the daily waste.
  • Counted the store every Sunday and the last day of the month for inventory.
  • Trained new trainees at the front registers, the drive-thru, and in the kitchen.
  • Multitasked and fulfilled up to 10 orders at once in a timely manner.
  • Prepared orders for customers by arranging food items on serving trays and placing them in take out packaging.
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.
  • Wiped down counters, generate, and sanitized equipment to keep the food prep and dining areas clean.
  • Prepared cooking supplies, ingredients, when opening and closing the kitchen.

Education

Bachelor of Science - Environmental Engineering

Agricultural Sciences And Natural Resources
Gorgan, Iran
08-2023

Skills

  • Exceptional interpersonal and communication skills
  • Customer-oriented
  • Strong attention to details
  • Reliable and responsible
  • Ability to multi-task and prioritize assignments according to the schedule

Certification

  • Smart Serve
  • Food Handler

LNGG

English (fluent)
Persian (native)

Qualifications

  • Passed Ethics and Safety Training Courses, Gorgan University of Agricultural Sciences and Natural Resources, Iran
  • Strong administrative and customer service skills
  • Detail- and people-oriented, friendly, and sociable
  • A team-player with excellent group workmanship
  • Able to multitask without sacrificing quality or speed.
  • Capable of generating a climate of amicability within the workplace
  • Skilled at addressing customer inquiries, interpreting, and delivering information, making suggestions based on customers’ needs, and identifying/resolving confusions or conflicts.
  • Track record of maintaining current knowledge of company’s products, promotions, and workplace culture.
  • Skilled at Microsoft Office (Excel, Word …)

Timeline

Manager

A&W
04.2025 - Current

Assistant Manager

A&W
11.2024 - 04.2025

Fast Food Supervisor

A&W Restaurant
11.2023 - 11.2024

Bachelor of Science - Environmental Engineering

Agricultural Sciences And Natural Resources

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Kosar Baladi