Koren Scotney
875 Colborne Rd, Sarnia,ON
Summary
A Retail Sales Associate with over 10 years of professional experience in a variety of fast-paced retail environments. A strong history of communicating with customers to identify needs, recommend ideal product solutions, and drive sales growth.
Overview
21
21
years of professional experience
Work History
Retail Store Supervisor
Urban Kids
Sarnia, ON
08.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Created timely and accurate inventory, cash and production reports for senior managers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Online Shopping Associate/Fulfillment Associate
Walmart Canada
06.2018 - 06.2024
- Packed orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes
- Ensured that products picked are of the highest quality i.e
- No damaged products, freshest product selection etc
- Balances fulfillment responsibilities with customer interaction
- Assisting in stocking the sales floor as assigned and providing customer service if necessary
Team Leader
Suzy Shier
05.2007 - 04.2009
- Promoted from Sales Associate to Team Leader within a few short months
- Open and Closing procedures- Counted cash drawers and made nightly bank deposits
- Assigned employees to specific duties to best meet the needs of the store
- Generated repeat business through exceptional customer service
Team Leader
Fairweather
07.2004 - 04.2005
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Stocked and replenished merchandise according to store merchandising layouts
- Priced merchandise, stocked shelves and assisted customers
- Shared best practices for sales and customer service with other team members to help improve the store's efficiency
Education
High School Diploma -
Ursuline College- UCC
Skills
- Retail Sales
- Detail Oriented
- Friendly Demeanor
- Strong Work Ethics
- Superior Organizational Skills
- Teamwork and collaboration
Timeline
Retail Store Supervisor
Urban Kids
08.2024 - Current
Online Shopping Associate/Fulfillment Associate
Walmart Canada
06.2018 - 06.2024
Team Leader
Suzy Shier
05.2007 - 04.2009
Team Leader
Fairweather
07.2004 - 04.2005
High School Diploma -
Ursuline College- UCC