A Retail Sales Associate with over 20 years of professional experience in a variety of fast-paced retail environments. A strong history of communicating with customers to identify needs, recommend ideal product solutions, and drive sales growth.
Overview
20
20
years of professional experience
Work History
Retail Store Supervisor
Urban Kids
08.2024 - Current
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Provided leadership, guidance and direction to sales team members, offering assistance when needed.
Online Shopping Associate/Fulfillment Associate
Walmart Canada
06.2018 - 06.2024
Packed orders with attention to detail, exact quantity, correct product codes.
Ensured that products picked are of the highest quality i.e No damaged products, freshest product selection etc
Balances fulfillment responsibilities with customer interaction
Assisting in stocking the sales floor as assigned and providing customer service if necessary
Manager in Training
Carter’s OshKosh
10.2014 - 01.2015
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Stocked and replenished merchandise according to store merchandising layouts.
Trained, coached and mentored staff to ensure smooth day to day operations.
Team Leader
Suzy Shier
05.2007 - 04.2009
Promoted from Sales Associate to Team Leader within a few short months.
Open and Closing procedures- Counted cash drawers and made nightly bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Team Leader
Fairweather
07.2004 - 04.2005
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and assisted customers.