Komalpreet Kaur Cheema
Brampton
Summary
Dynamic manager with a proven track record at King Tandoori, enhancing customer satisfaction through effective decision-making and team leadership. Successfully implemented streamlined processes at FedEx, improving cargo handling efficiency while fostering a collaborative environment. Skilled in time management and committed to delivering exceptional service in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Manager
King Tandoori
08.2023 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cargo Handler
FedEx
10.2024 - 01.2025
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
- Provided exceptional customer service by promptly addressing concerns, answering questions, and resolving issues related to cargo handling.
- Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
Education
BBA -
Norther Pures College
Toronto, ON11-2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Cargo Handler
FedEx
10.2024 - 01.2025
Manager
King Tandoori
08.2023 - 03.2025
BBA -
Norther Pures College
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