Summary
Work History
Education
Skills
Certification
Other Required Qualification
Timeline
GeneralManager
Komalpreet  Kaur

Komalpreet Kaur

PSW
Cambridge,ON

Summary

Motivated healthcare student looking for real-world experience in personal care field. Trained in providing housekeeping, transportation and hygiene assistance. Strong communicator adapts to complex situations and maintains positive attitude.

Work History

Food Service Team Member

Wendy's, Harvey's
Kitchener, ON
  • Prepared food orders to support waitstaff and other team members.
  • Received orders from customers and input into order management system.
  • Integrated service and team management strategies to boost business profits.
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Resident and Guest Attendant- Memory Care

Seasons Retirement Communities
Cambridge, Ontario
05.2022 - Current
  • Prescribed treatments and calculated pharmaceutical dosage and timing.
  • Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions.
  • Performed initial and ongoing assessments of patients' medical, physical and psychosocial status.
  • Collaborated with care team to develop assessment and treatment plans.
  • Performed rounds twice daily to discuss patient care plans, review diagnostic studies, communicate with patients and discuss medication lists.
  • Evaluated patient histories, complaints and current symptoms.
  • Identified opiate-free pain control methods to reduce usage of overprescribed narcotics.

Personal Support Worker or Caregiver

Parkwood Mennonite Communities
Waterloo, ON
05.2022 - 07.2022
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Documented vitals, behaviors and medications in client medical records.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.

Hotel Front Desk Supervisor

Super 8
Lloydminster, SK
08.2020 - 06.2021
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Designed employee work schedules to address complete operational needs.
  • Resolved service-related problems and documented actions in system.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Food Service Supervisor

A&W
Lloydminster, SK
11.2019 - 01.2021
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Ordered new supplies and food to maintain service levels.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Maintained health and food safety standards at all stages, from storage through delivery.

Education

Diploma - Art & Craft

Sai Maa Art & Craft And ITI College
Punjab, India
08.2016

Advanced Diploma - Interior Decorating

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04.2019

Advanced Diploma - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
07.2022

Skills

  • Verbal and written communication skills
  • Behavioral Management
  • Staff Leadership
  • Quality Assessments
  • Critical Thinking
  • Privacy and confidentiality
  • Community integration
  • Progress documentation
  • Meal planning and preparation
  • Clinical Documentation
  • Care plan assessment
  • Medication Administration
  • Flexible and Adaptable
  • Leadership

Certification

  • PSW Certification
  • Current First Aid and CPR Certification
  • Valid private security & investigative services license

Other Required Qualification

  • Valid G Driver's License
  • Vulnerable Sector Screening (18 Feb, 2022)
  • Updated Vaccinations
  • TB step 2 Test (Result date- 12 May, 2022)
  • Computer Knowledge
  • Dementia Behavioral Care and Hospice Palliative Care Certifications

Timeline

Resident and Guest Attendant- Memory Care

Seasons Retirement Communities
05.2022 - Current

Personal Support Worker or Caregiver

Parkwood Mennonite Communities
05.2022 - 07.2022

Hotel Front Desk Supervisor

Super 8
08.2020 - 06.2021

Food Service Supervisor

A&W
11.2019 - 01.2021

Food Service Team Member

Wendy's, Harvey's

Diploma - Art & Craft

Sai Maa Art & Craft And ITI College

Advanced Diploma - Interior Decorating

Conestoga College Institute of Technology And Advanced Learning

Advanced Diploma - Personal Support Worker

Conestoga College Institute of Technology And Advanced Learning
Komalpreet KaurPSW