Komal Patel
Toronto,ON
Summary
Dedicated and ambitious professional with a strong passion for the hospitality industry. Driven to continuously expand knowledge and skills to contribute to company growth and success. Committed to personal and professional growth, and eager to take on new challenges and opportunities to further expertise and make a positive impact within the organization.
Overview
6
6
years of professional experience
Work History
Team Member
Jay Bhavani Vadapav
09.2023 - 11.2024
- Greeted guests pleasantly and answered menu questions.
- Kept work areas clean, organized, and safe to promote efficiency and maintained hygienic environment for better preparation of food.
- Contributed to team success by completing food orders quickly and accurately.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Guest Service Associate (Front Office)
Ginger Hotel
12.2018 - 11.2021
- Company Overview: Tata enterprise
- Greeted visitors and customers upon arrival and offered assistance.
- Managed front desk operations including Check-in and Check out, ensuring a smooth and pleasant guest experience.
- Enhanced guest satisfaction by addressing inquiries and resolving issues promptly.
- Handled phone inquiries professionally,
- Handled customer complaints to satisfy and retain guests.
- Provided accurate information regarding local attractions, restaurants and activities.
- Accurately maintained reports for Housekeeping, Maintenance and Food & Beverage department ensuring guest satisfaction.
- Accurately maintained the cashier, and finance report for day to day transactions to avoid discrepancies.
Education
Diploma in Hospitality -
Seneca College
12-2024
Professional Certification - Airport, Hospitality and Tour and Travel Management
Aerostar Jet Training Academy
Vadodara, India11-2018
High School Diploma -
Shivam The World School
Gujarat, India03-2018
Skills
- Basic knowledge & skills of a computer
- Knowledge of SAP system
- Knowledge of Opera
- Teamwork and collaboration
- Leadership qualities
- Goal setting and achievement
- Positive attitude
Languages
English
Hindi
Gujarati
Personal Information
- Date of Birth: 03/06/97
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above mentioned information is true to the best of my knowledge.
Timeline
Team Member
Jay Bhavani Vadapav
09.2023 - 11.2024
Guest Service Associate (Front Office)
Ginger Hotel
12.2018 - 11.2021
Diploma in Hospitality -
Seneca College
Professional Certification - Airport, Hospitality and Tour and Travel Management
Aerostar Jet Training Academy
High School Diploma -
Shivam The World School
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