Komal
Vancouver
Summary
Adept at streamlining patient care and pharmacy operations, I leveraged my proficiency in medical software applications and exceptional customer service skills at Yaletown Medical Clinic and Naz's Pharmacy. Knowledgeable in medical terminology and scheduling. Ready to bring 2+ years of relevant work experience to your team. My expertise in healthcare coding and a positive, team-oriented attitude significantly enhanced operational efficiency and patient satisfaction, marking me as a key contributor to healthcare teams.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Yaletown Medical Clinic
04.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Managed patient appointments, scheduling, and cancellations using Profile Intra-health EMR systems.
- Prepared examination rooms for optimal patient care, ensuring cleanliness, proper equipment setup, and adherence to infection control protocols.
- Regularly stocked and maintained exam rooms, ensuring the availability of necessary medical supplies and contributing to a well-prepared clinical environment.
- Assisted healthcare providers with patient examinations, treatments, and procedures.
- Conducted patient intake, including vital signs measurement and medical history documentation.
- Maintained accurate and up-to-date electronic health records (EHR) for all patients.
Pharmacy Assistant
Naz's Pharmacy
03.2023 - 01.2024
- Counted and labeled prescriptions with correct item and quantity.
- Kept pharmacy counter and related areas clean, neat and organized.
- Updated computer system with current customer, payment and inventory information.
- Coordinated patient pickups and provided excellent customer service.
- Merchandised over-the-counter goods and rotated stock.
- Assisted in the preparation of customized medications, following standard operating procedures.
- Communicated effectively with pharmacists and other healthcare providers to ensure seamless patient care.
Pharmacy Assistant
Rajan Medical Hall
03.2019 - 07.2020
- Counted and labeled prescriptions with correct item and quantity.
- Trained new pharmacy staff on computer system and drug management protocols.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Assisted customers in selecting over-the-counter medications and health care products.
- Organized pharmacy area to maintain clean and orderly environment.
- Verified patient information to correctly dispense medications.
- Input patient information into computer system for prescription orders.
Education
Diploma - General Studies
Langara College
Vancouver, None04-2023
High School Diploma -
C T Public School
Jalandhar, India04-2019
Skills
- Payment collection and processing
- Medical software applications
- Healthcare coding
- Physician assistance
- Positive attitude
- Team Player
- Customer-service-oriented
- Data Entry
- Multitasking
- Hands on OSCAR, Intra-health Software
- Communicate in English,Hindi,Punjabi
- Experience in MS Office suite
Timeline
Medical Office Assistant
Yaletown Medical Clinic
04.2024 - Current
Pharmacy Assistant
Naz's Pharmacy
03.2023 - 01.2024
Pharmacy Assistant
Rajan Medical Hall
03.2019 - 07.2020
Diploma - General Studies
Langara College
High School Diploma -
C T Public School
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