KOMAL
Whitehorse,YT
Summary
Trustworthy and dedicated Team Member with years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
3
3
years of professional experience
Work History
Food Service Supervisor and Team Member
Tim Hortons
03.2022 - 03.2024
- Resolved customer complaints quickly and professionally while maintaining high standards of customer satisfaction.
- Utilized excellent communication skills when interacting with customers or vendors.
- Performed cash-handling duties including deposits, withdrawals, and refunds.
- Monitored food preparation processes to ensure quality, freshness, and timeliness of meals served.
- Inspected equipment on regular basis for cleanliness, functionality, and safety concerns.
- Assigned duties, responsibilities, and workstations to employees in accordance with work requirements.
- Receive payment by cash, debit/credit, or Tim gift card.
- Ensure that food and service meet quality control standards.
Packer Associate
Fresh Taste Produce
09.2021 - 12.2022
- Frequently lifted heavy cartons up to 50 pounds without assistance from others.
- Reduced product damage rates by carefully handling items during packing process.
- Collaborated with team members to ensure timely completion of daily packing tasks.
- Operated various types of equipment, including pallet jacks and hand trucks, to move items efficiently around warehouse.
- Placed items into bags, boxes, or other containers.
Cashier and Customer Service
Convenience Store
08.2021 - 10.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Managed large amounts of cash accurately during busy hours in fast-paced environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Mobile Application Design And Development
Lambton College of Applied Arts And Technology
Toronto, ON12.2022
Bachelor of Science - Computer Science
Guru Nanak Girls College
Ludhiana, Punjab, India09.2020
Skills
- Time Management
- Cash Handling
- Beverage Knowledge
- Food Storage
- Shift management
- Staff Training
- Quality Control
- Cost controls
- Customer Service
- Food Preparation
- Ability to stand for long time
- Waste Reduction
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Licenses
Driving Licenses
AVAIABILITY
FULL-TIME
MONDAY TO SUNDAY
(MORNING, AFTERNOON, and NIGHT)
Timeline
Food Service Supervisor and Team Member
Tim Hortons
03.2022 - 03.2024
Packer Associate
Fresh Taste Produce
09.2021 - 12.2022
Cashier and Customer Service
Convenience Store
08.2021 - 10.2021
Mobile Application Design And Development
Lambton College of Applied Arts And Technology
Bachelor of Science - Computer Science
Guru Nanak Girls College
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