Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Komal Sharma

Mississauga,ON

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Remco Forwarding
01.2023 - 12.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally

Team Member

Tim Hortons
05.2023 - 10.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety

Assistant Manager

Accurate system solutions
01.2021 - 05.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations

Education

High School Diploma -

Fleming College
Toronto, ON
01.2023

Skills

  • Business Administration
  • Cost Control
  • Business Development Understanding
  • Time Management
  • Business Planning
  • Cash Deposits and Receipts
  • Scheduling and Coordinating
  • Consulting

Certification

  • security license

Timeline

Team Member

Tim Hortons
05.2023 - 10.2023

Customer Service Representative

Remco Forwarding
01.2023 - 12.2023

Assistant Manager

Accurate system solutions
01.2021 - 05.2021

High School Diploma -

Fleming College

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Komal Sharma