Kolade Adeladun
Devizes,Wiltshire
Summary
Logistics Dispatcher with Five Years of Route Planning, Load Optimization, and Driver Scheduling. Prompt in handling communications and developing resolutions for diverse concerns. Skilled at accurately documenting call details, preparing reports, and organizing documentation. Thorough and detail-oriented in following procedures.
Overview
7
7
years of professional experience
Work History
Dispatcher
ET Transport
Toronto, Ontario
10.2024 - 03.2025
- Oversaw daily operations to achieve high productivity levels.
- Experience in planning and scheduling vehicle transportation, route optimization, load planning, and driver assignments.
- Accurately processed and documented over 50 shipments per week.
- Enhanced truck load capacity by 10% through optimized load planning.
- Successfully managed fleet of 20 trucks, ensuring timely deliveries and minimizing downtime.
- Implemented strategies to reduce transit times, lower fuel costs, or improve driver utilization.
- Maintained high levels of customer satisfaction through timely and efficient deliveries.
- Increased revenue through efficient operations and effective load planning.
- Strong organizational skills to manage multiple tasks, prioritize workloads, and maintain accurate records.
- Proficiency in transportation management software, GPS tracking systems, and other relevant tools.
Processor
CSI Leasing Inc
Surrey, British Columbia
07.2023 - 09.2024
- Handled documents and correspondence, conforming to strict confidentiality policies.
- Answered 30+ telephone calls per day with professionalism.
- Handled in-person, email and mailed correspondence.
- Greeted incoming customers in professional manner and provided friendly, knowledgeable assistance.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Received deliveries and helped to coordinate storage.
- Checked incoming goods against delivery documentation, reporting missing or damaged items for prompt resolution.
- Advised customers on availability, pricing and location of products.
- Multi-tasked to keep customer service levels at optimal capacity at peak times.
- Tracked storage locations within warehouses, maintaining smooth-running retrieval operations.
Operative
DS Smith
Devizes, Wiltshire, UK
07.2022 - 06.2023
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs. Reducing stage and process time of product by 10%
- Assembled items accurately and promptly, maintaining efficiency of fast-paced production lines.
- Ensured full legal compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
- Fed raw materials into production machinery.
- Collected finished work at end of production lines and moved to locations for storage or shipping.
- Carried out picking and packing to production requirements, maintaining department dispatch speed.
- Cross-trained on different stations to assist with production needs.
Logistic Support Manager
DK-Logistics
Kharkiv, Ukraine
02.2018 - 02.2022
- Performed bills of lading, invoices, and delivery receipts, while maintaining records of all transactions and deliveries.
- Handling escalating customer queries and disputes, finding swift resolutions within minutes to maintain excellent customer relations.
- Scheduled truck drivers, delivery vehicles, best traffic routes, and ideal windows and timeframes as necessary to increase productivity by 12%.
Education
Bachelor of Science - Computer Engineering
University of Radio-Electronics
GCSEs - Science
Eagles Tower College
Skills
- Organised and detail-oriented
- Operational problem solving
- Administrative support
- Analytical and Critical Thinking
- Time Management Skills
- Shipping and receiving
- Shipment planning
- Office admin
- Inter-department collaboration
- Attention to detail
- Data entry
- Customer service
- Shipment tracking
Timeline
Dispatcher
ET Transport
10.2024 - 03.2025
Processor
CSI Leasing Inc
07.2023 - 09.2024
Operative
DS Smith
07.2022 - 06.2023
Logistic Support Manager
DK-Logistics
02.2018 - 02.2022
Bachelor of Science - Computer Engineering
University of Radio-Electronics
GCSEs - Science
Eagles Tower College
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