Kitt Empey
Toronto,Ontario
Summary
Dynamic professional with a passion for enhancing brand awareness and customer engagement. Experienced in social media marketing and driven by a deep love for the music and live event industries, I excel at connecting with audiences and creating memorable experiences. Skilled in communication, branding, and team leadership, I bring versatility and a customer-focused approach to various roles in marketing and customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Brand Ambassador
Karma Casting
Toronto, Canada
09.2024 - Current
- Provided exceptional on-demand staffing solutions for events, promotions, and hospitality industries
- Collaborated with clients to deliver tailored event support, ensuring seamless operations
- Adapted quickly to diverse roles and responsibilities, maintaining professionalism in dynamic environments
- Demonstrated strong communication and organizational skills to meet client expectations
Barista
The Shortis Cafe
Beaverton, Canada
06.2023 - 08.2024
- Created memorable guest experiences by providing warm greetings, personalized service, and a consistently positive attitude
- Maintained an impeccably clean and organized environment, including front-of-house, bar areas, and seamless hotel turnover operations
- Masterfully created artisanal espresso beverages, Italian sodas, and specialty drinks, showcasing a dedication to quality and creativity
- Contributed to the Cafe's offerings through precision in light baking and food preparation, elevating the guest experience
Hostess
The Huron Club
Collingwood, Canada
05.2022 - 08.2022
- Greeted guests warmly, managed reservations, and coordinated table seating to optimize the dining experience.
- Maintained a polished and welcoming atmosphere while handling high guest volumes efficiently.
- Collaborated with the front-of-house team to ensure a smooth service flow and guest satisfaction.
Barista
Surf Cafe
Collingwood, Canada
05.2022 - 07.2022
- Prepared and served high-quality espresso beverages and specialty drinks with attention to detail and consistency.
- Delivered friendly and efficient customer service, creating a welcoming environment for patrons.
- Maintained cleanliness and organization of the café while managing high customer volumes.
Barista
Starbucks
Kitchener, Canada
10.2021 - 12.2021
- Delivered personalized customer service while preparing high-quality espresso beverages and seasonal specialties
- Maintained store cleanliness and operational efficiency in a fast-paced environment
- Collaborated with team members to meet sales goals and enhance the customer experience
Seasonal Customer Service Representative
LCBO
Uxbridge, Canada
06.2020 - 01.2021
- Provided exceptional customer service by assisting customers with product selection and inquiries
- Ensured accurate cash handling and transaction processing in a high-volume retail environment
- Maintained store organization, restocked inventory, and adhered to alcohol safety regulations
Snowboard Instructor/Coach
Craigleith Ski Club
Collingwood, Canada
03.2016 - 03.2020
- Taught snowboarding to groups of children aged 3-16 and provided private lessons for adults in an outdoor setting
- Designed and led engaging, skill-focused sessions for groups of up to 8 participants every weekend
- Fostered a safe, fun, and supportive environment to build confidence and improve skills
Education
BA -
Wilfrid Laurier University
Waterloo06.2024
Grades 1-12 -
The Country Day School
King City, Ontario03.2019
Skills
- Branding
- Target audience identification
- Social media expertise
- Brand awareness
- Adaptable personality
- Communication skills
- Staff training
- Team leadership qualities
- Customer service
- Social media marketing
- Mind for marketing
- Strong interpersonal skills
- Blogging
References
References/ Reference Letter upon request
Awards
- Instructor of the Year, 2017, Craigleith Ski Club
- OFSAA Snowboard Cross Bronze Medalist, 2019
Affiliations
- Live Music Enthusiast: Regularly attend concerts and festivals, staying connected with the music community.
- Ethical Fashion Advocate: Passionate about sustainable fashion and eco-friendly brands.
- Jewelry Making: Design and craft custom pieces, demonstrating creativity and attention to detail.
- Cooking: Experiment with diverse cuisines and share meals with others.
- Music: Enjoy discovering new artists and live performances.
- DIY Projects: Create handmade crafts, showcasing creativity and craftsmanship.
- Photography: Capture moments through a creative lens, focusing on design and details.
Accomplishments
- Snowboard Instructor of the Year
- OFSAA Bronze Medalist- Boarder Cross
Certification
- Smart Serve
- Food and Safety
- Bronze Cross
References
References available upon request.
Timeline
Brand Ambassador
Karma Casting
09.2024 - Current
Barista
The Shortis Cafe
06.2023 - 08.2024
Hostess
The Huron Club
05.2022 - 08.2022
Barista
Surf Cafe
05.2022 - 07.2022
Barista
Starbucks
10.2021 - 12.2021
Seasonal Customer Service Representative
LCBO
06.2020 - 01.2021
Snowboard Instructor/Coach
Craigleith Ski Club
03.2016 - 03.2020
BA -
Wilfrid Laurier University
Grades 1-12 -
The Country Day School
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