Kishari Gordon
Summary
Dedicated and empathetic professional with extensive experience in providing personalized care and support to individuals, now seeking to bring exceptional communication and problem-solving skills to a customer service role. Proven ability to build trust and rapport with diverse clients, resolve complex issues with patience and efficiency, and deliver outstanding service in fast-paced, high-pressure environments. Highly organized, detail-oriented, and adept at managing multiple tasks while maintaining a focus on client satisfaction and team collaboration. Recognized for a strong work ethic, adaptability, and a passion for helping others achieve their goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Sienna Senior Living
03.2023 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Recorded status and duties completed in logbooks for management.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Trained and coordinated work of new support workers.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Personal Support Worker Student
L'chaime Retirement Home
01.2023 - 02.2023
- Monitored client vital signs, and tracked behaviors to keep healthcare supervisor well-informed
- Assisted with dressing guidance, grooming, meals, and medication reminders
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Built strong relationships with clients to deliver emotional support and companionship
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Recorded patients' pulse, blood pressure and respirations (TPRS) to assess and document important health information
Team Member
Mail Order Mystery
09.2022 - 12.2022
- Maintained clean and organized mail room to promote safety and efficiency
- Assembling and packaging various items
- Restocking work spaces and responding to customer emails and assisting with shipping
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient
- Proved successful working within tight deadlines and a fast-paced environment
- Worked well in a team setting, providing support and guidance
- Applied effective time management techniques to meet tight deadlines
Warehouse Associate
Amazon
06.2021 - 08.2022
- Read customer orders, work orders, and requisitions to determine items to be moved, gathered, distributed, or shipped
- Examined and inspected products and boxes to meet picking specifications and quality standards
- Prioritized and picked material to fill orders and stage products for loading
- Maintained a safe and clean work environment by keeping shelves, pallet areas, and workstations neat
- Used internal system to track inventory and generate labels
- Followed health and safety procedures to minimize the personal risk of injury
- Worked flexibly to cover the logistical needs of warehouse operations
- Lifted and moved heavy boxes using best ergonomic practices
- Disposed of waste materials using pre-existing methods
Education
Health Business And Technology
Anderson College
Toronto, ON02-2023
High School Diploma -
Downsview Secondary
Toronto, ONSkills
- Active listening
- Critical thinking
- Dementia care
- Emotional support
- Privacy and confidentiality
- Care plan adherence
- Records maintenance
- Dependable and responsible
- Problem-solving
- Verbal and written communication skills
- Time management
- Multitasking and organization
- Strong work ethic
Certification
CPR/AED/First Aid, Canadian Red Cross- 08/2022
Timeline
Personal Support Worker
Sienna Senior Living
03.2023 - Current
Personal Support Worker Student
L'chaime Retirement Home
01.2023 - 02.2023
Team Member
Mail Order Mystery
09.2022 - 12.2022
Warehouse Associate
Amazon
06.2021 - 08.2022
CPR/AED/First Aid, Canadian Red Cross- 08/2022
Health Business And Technology
Anderson College
High School Diploma -
Downsview Secondary
Similar Profiles
Tayler ParkTayler Park
Health Care Assistant at Sienna Senior LivingHealth Care Assistant at Sienna Senior Living
Ayushi PandyaAyushi Pandya
Personal Support Worker at Sienna Senior LivingPersonal Support Worker at Sienna Senior Living
Joe ChevrierJoe Chevrier
Care Service Aide at Sienna Senior LivingCare Service Aide at Sienna Senior Living