Kisa Pondamali
Edmonton,AB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Program Assistant successful at working in both team-based and self-directed capacities. Driven to maintain smooth operations through knowledgeable and skilled support.
Overview
5
5
years of professional experience
2
2
Certification
Education
Bachelor of Arts - Political Science & Psychology
University of Alberta
Edmonton, AB06.2024
Grade 12 Diploma - undefined
O’Leary High School
06.2017
Skills
- Strong communication skills, including fluency in French, English, and Swahili
- Demonstrated ability to work without supervision and under pressure
- Able to easily make strong connections and take a leading role in large groups
- Technological competency, including the use of Google, Microsoft 365, and all major social media platforms
- Completed Introductory level Calculus and Statistics
- Team Lead for the 2018/2019 UAI welcoming new comers program
Work History
Disability Support Worker PDD
WJS Canada
06.2021 - 06.2023
- Provided detailed records of progress, documentation of services, and case notes for a diverse range of clients
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Ensured a clean, tidy, and hazard-free home environment.
- Consulted with interdisciplinary teams on client care plans.
- Supported SIL clients facing medical, emotional, and mental health challenges through crisis intervention services.
- Achieved social engagements and appointments safely for clients.
Concession Stand Leader
Marchant Concessions, K-Days
07.2019 - 08.2019
- Reconciled all receipt totals, cash and credit payments to address any shortages
- Performed serving, cleaning and stocking to high standards
- Set up machinery to meet specific production requirements and meet desired tolerances
- Led team members while providing exceptional customer service.
Inclusion & Engagement Programmer Intern
Community, Boyle Street Community Services
04.2019 - 08.2019
- Helped social workers build, coordinate and lead programs supporting inner-city individuals
- Identified service gaps and located needed resources for at risk individuals, including housing, Mental health resources and other support
- Oversaw day-to-day activities of vulnerable residents in homeless facilities
- Devised and implemented individually-based recreational activities
Produce Associate
Walmart
04.2018 - 07.2019
- Pleasantly greeted customers and provided prompt and courteous service at all times
- Performed regular segment cycle counts and nightly inventory audits to maintain accurate records
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
Certification
- Risk Management, &WHMIS Training
- Food Safety Training
- Suicide Prevention Protocol
- Abuse Prevention & Response
Volunteer
- ANFGC Edmonton Children's choir Teacher: January 2018- January 2021
- Team Leader: University of Albert Welcoming New Comer's Program - September 2018/ April 2019
- Member: University of Alberta WE charity- September 2018/ April 2019
Timeline
Disability Support Worker PDD
WJS Canada
06.2021 - 06.2023
Concession Stand Leader
Marchant Concessions, K-Days
07.2019 - 08.2019
Inclusion & Engagement Programmer Intern
Community, Boyle Street Community Services
04.2019 - 08.2019
Produce Associate
Walmart
04.2018 - 07.2019
Bachelor of Arts - Political Science & Psychology
University of Alberta
Grade 12 Diploma - undefined
O’Leary High School
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