CHANTAL OBEN NGONG
Val-des-Monts,QC
Summary
Bilingual and empathetic certified personal support worker with over 5 years of extensive experience. Consistently achieves a 90% client satisfaction rate, showcasing a strong commitment to exceptional care. Exceptional multitasking abilities, adept at effectively following directions, and maintains a continuous learning mindset. Recognized as a valuable asset to any team. Compassionate professional with comprehensive knowledge of social service programs and community resources. Skilled in identifying needs and developing effective plans of action for intervention and assistance. Possesses strong organizational, interpersonal, and communication skills.
Overview
7
7
years of professional experience
Work History
Disability Support Worker
National center for rehabilitation of persons with disabilities
2021.11 - 2023.05
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
Personal Support Worker Experience
Golden Age Elderly Homes Uganda
2019.06 - 2021.11
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Overnight Childcare provider
Centre d'Accueil pour Mineurs de Bepanda
2018.04 - 2019.06
- Ensured child safety through vigilant supervision, and maintaining proper ratios during indoor and outdoor activities.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Community Support Volunteer
Helping Hand
2016.08 - 2018.04
- Developed strong rapport with clients by consistently demonstrating empathy, patience, and understanding during interactions.
- Served as a liaison between clients and service providers, advocating for their needs effectively.
- Contributed to the development of new outreach initiatives, expanding the reach of the organization''s services.
- Maintained clean, neat, and operational facilities to serve program needs.
Education
Diploma - Addictions And Community Services Worker
CDI College
Brampton, ON01.2025
Skills
- Documentation skills
- Daily living assistance
- Feeding Assistance
- Flexible Schedule
- Health and Safety
- Elderly Care
- Team Leadership
- Family Communication
- Client Needs Assessment
- French and English Fluency
- Personal Growth Support
Personal Information
Title: Personal Support Worker
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Disability Support Worker
National center for rehabilitation of persons with disabilities
2021.11 - 2023.05
Personal Support Worker Experience
Golden Age Elderly Homes Uganda
2019.06 - 2021.11
Overnight Childcare provider
Centre d'Accueil pour Mineurs de Bepanda
2018.04 - 2019.06
Community Support Volunteer
Helping Hand
2016.08 - 2018.04
Diploma - Addictions And Community Services Worker
CDI College
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