With nearly three decades of dedicated service to the same company, I have gained invaluable experience in adapting to industry changes and updates. This has allowed me to excel in personal learning and continuously expand my knowledge base. Seeking an opportunity to further enhance my expertise in the dynamic field of IT, where I can contribute my extensive experience and continue to grow myself as well as the company.
Northern Lights / Fitness Depot is a manufacturing, warehouse and retail company where my responsibilities included management of a five member IT department, reporting to owner as well as the day-to-day IT activities that included but were not limited to:
Design, install, maintain and troubleshoot LAN, WiFi and VoIP systems
Provide 24/7 support to 300+ users in head office and 35 remote locations across Canada and the US
Supported Microsoft Office 97 to Office 365
Design, create and maintain user friendly applications utilizing Microsoft Access database connections
Design, build and maintain on site server farm, on site Virtual servers, cloud servers with Windows NT, Server 2000, 2012 and end user PC's using Windows XP, 7,10,11
Implement and migrate multiple POS systems
Migrate and manage transition from onsite Exchange email server to cloud based Office 365 for 300+ users
Troubleshoot and correct printer, network, software, hardware, wiring and PC issues on robot welders and laser cutting machines,
Develop, generate and automate of daily accounting, inventory and sales evaluation reports via Excel, Word and Access database VBA automation
Research, document and implement solutions to resolve any IT issues or suggestions that employees and/or ownership may have
Interview and hire department employees
Research and procure new hardware and software solutions
Implement network wide virus and firewall protection