Kirill Gladchenko
Banking | Sales & Business Development
Lafayette
Summary
Results-driven banking and sales professional with 3+ years of experience in relationship management, financial consulting, and business development. Proven track record of driving revenue growth, exceeding sales targets, and delivering personalized financial solutions to clients. Skilled in negotiation, client acquisition, and cross-selling financial products to maximize profitability. Seeking to leverage expertise in banking and sales to contribute to a dynamic organization and drive business success.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Relationship Banker
Bank of America
01.2023 - 12.2024
- Built and maintained strong relationships with 300+ individual clients, providing tailored financial solutions that improved their banking experience and met their financial needs
- Achieved 120%+ of quarterly sales targets by effectively cross-selling banking products, including checking accounts, credit cards, and certificates of deposit
- Increased client retention by 30% through proactive engagement, personalized financial reviews, and outstanding customer service
- Managed financial center traffic and appointments, handling 50+ customer interactions daily and ensuring seamless service delivery
- Partnered with specialists in small business, lending, and investments to expand business knowledge, contributing to a 15% growth in referral-based revenue
Business Development Specialist
A&D Mortgage
06.2022 - 10.2022
- Resolved customer queries, issues, and objections promptly, resulting in a 20% decrease in customer escalations and improved customer satisfaction ratings by 15%
- Evaluated acceptable loan risks in accordance with the bank's policy by conducting interviews with loan originators and gathering comprehensive information
- Gathered and analyzed crucial financial and credit data, enabling accurate risk assessment and informed decision-making, leading to a 15% improvement in loan approval rates
- Increased the company's market share in California by 10% through effective business development strategies, including attracting new accounts and expanding the customer base
- Provided comprehensive training to customers on the most efficient ways to work with our technology and process flow, resulting in improvement in customer self-service utilization and increased customer satisfaction
- Miami, FL
Funding and Collateral Specialist
A&D Mortgage
10.2021 - 06.2022
- Conducted detailed investigations, analysis, verification, and audits of 100+ loan files per month, ensuring accuracy in documentation and compliance with funding regulations
- Managed and processed $30M+ in funding wires monthly, carefully reviewing loan documents to ensure compliance and prevent discrepancies.
- Facilitated the packaging and shipment of 200+ loan files per quarter to investors, ensuring all trailing documents met investor requirements and regulatory standards.
- Developed and maintained strong client-centered relationships with 10+ internal teams (loan production, loan operations, other departments) and 30+ external partners (title companies, brokers), improving process efficiency and communication.
Education
Bachelor's Degree - Law
The Presidential Academy of National Economy And Public Administration
01.2015 - 1 2019
Skills
- Relationship building
- Compliance and regulatory adherence
- Sales and business development
- Financial center operations
- Client engagement
- Communication and presentation
- Problem solving
- Technology proficiency
- Teamwork and collaboration
- Microsoft Office (Word, Outlook, Excel, PowerPoint)
- Adobe
- CRM Software
- Banking
Timeline
Relationship Banker
Bank of America
01.2023 - 12.2024
Business Development Specialist
A&D Mortgage
06.2022 - 10.2022
Funding and Collateral Specialist
A&D Mortgage
10.2021 - 06.2022
Bachelor's Degree - Law
The Presidential Academy of National Economy And Public Administration
01.2015 - 1 2019
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