KIRATPREET KAUR
Brampton,ON
Summary
Dynamic leader with proven customer service management and decision-making skills. Expert in driving team collaboration and maintaining a positive attitude under pressure. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Team Leader
Starbucks,HMS Host International, Toronto Pearson
02.2023 - Current
- Resolved customer complaints politely and professionally.
- Performed duties such as cash handling, making reports, and updating the database.
- Maintained a calm demeanour during high-volume periods and special events.
- Created complex, hand-crafted beverages based on customer preferences.
- Collaborated with the team and management to plan special events or promotions.
Retail Associate
Aritzia
10.2022 - 08.2023
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers and prepared reports on daily sales figures for management review.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Architectural Technology
Humber College
Etobicoke, ON04.2025
Skills
- Customer Service Management
- Positive Attitude toward problems
- Decision-making capabilities
- Team Collaboration and excellent communication skills
- proficient in various computer softwares
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- CPR certification
- First-Aid certification.
Timeline
Shift Team Leader
Starbucks,HMS Host International, Toronto Pearson
02.2023 - Current
Retail Associate
Aritzia
10.2022 - 08.2023
- CPR certification
- First-Aid certification.
Architectural Technology
Humber College
Similar Profiles
Sunil KumarSunil Kumar
CASHIER AND BARISTA at HMS HOST INTERNATIONAL StarbucksCASHIER AND BARISTA at HMS HOST INTERNATIONAL Starbucks
Gurpreet KaurGurpreet Kaur
Cashier at Starbucks , Toronto Pearson International AirportCashier at Starbucks , Toronto Pearson International Airport
Priya ChopraPriya Chopra
Head Cashier / Customer Service Representative at HMS Host (Starbucks)Head Cashier / Customer Service Representative at HMS Host (Starbucks)