SANDEEP KAUR
Winnipeg,Canada
Summary
Hard-working sales associate with 5 years of experience in retail, hospitality. Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Leader
The Children's Place
06.2023 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office
- Led employee relations through effective communication, coaching, training, and development
- Identified and corrected deficient performance and behaviors to achieve maximum productivity
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions
Supervisor
Tim Hortons
05.2018 - 08.2021
- Managing labor Costs through effective scheduling and floor management
- Controlling Food & Paper Costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with the team to minimize issues
Assistant Team Leader
Dollarama
08.2019 - 02.2021
- Operating a cash register
- Assisting in the receiving and stocking of all merchandise
- Ensuring the established merchandising practices are followed
- Providing quality customer service
- Ensuring store cleanliness
Education
Hotel And Hospitality Services -
Louis Riel School Division
Winnipeg, MBSkills
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Creative Merchandising
- Strategic Planning
- Data Entry
Certification
Auto Broker Technical Certificate
Timeline
Team Leader
The Children's Place
06.2023 - Current
Assistant Team Leader
Dollarama
08.2019 - 02.2021
Supervisor
Tim Hortons
05.2018 - 08.2021
Hotel And Hospitality Services -
Louis Riel School Division
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