Kiranjot Kaur
Liverpool,NS
Overview
2
2
years of professional experience
Work History
Front Store Supervisor
Pharmasave
Liverpool
07.2024 - 08.2025
- Evaluated employee performance regularly, providing constructive feedback and coaching for improvement when necessary.
- Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.
- Conducted regular team meetings to review sales performance, discuss areas for improvement, and share best practices.
- Prevented loss due to theft or damage by implementing robust security measures and closely monitoring store activities.
- Streamlined checkout processes to minimize wait times and enhance overall customer experience.
- Improved inventory management through regular stock audits and effective communication with suppliers.
- Collaborated with management to devise strategies for achieving store targets and maximizing profitability.
- Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
- Assisted customers with product inquiries, offering expert advice, recommendations, or alternatives when needed.
- Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
- Increased operational efficiency by delegating tasks effectively among team members based on individual strengths.
- Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
- Supported marketing initiatives such as seasonal promotions or special events by coordinating impactful in-store displays and signage.
- Supervised staff scheduling, ensuring adequate coverage during peak hours and efficient use of labor resources.
Cashier
99 Cent Depot
Brampton, ON
05.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
General Business
St. Lawrence College @ Alpha College
Scarbrough04.2023
Skills
- Superior customer service
- Staff management
- Punctuality
- Reliability
- Verbal and written communication
- Cash handling
- Team work
Languages
English
Full Professional
Timeline
Front Store Supervisor
Pharmasave
07.2024 - 08.2025
Cashier
99 Cent Depot
05.2023 - 09.2023
General Business
St. Lawrence College @ Alpha College