Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Qualifications
Languages
Timeline
Generic

Kiranjeet Kaur

Halifax,NS

Summary

Dedicated and customer-focused professional seeking a position in the restaurant industry. Highly motivated to contribute exceptional customer service skills, attention to detail, and a passion for culinary excellence to create a positive dining experience for patrons.

Overview

2
2
years of professional experience

Work History

Server

Masala BLVD
08.2023 - 01.2024
  • Provide attentive and friendly service to customers
  • Upsell additional menu items such as beverages, desserts, and special drinks
  • Process payments accurately and efficiently, handling cash and card transactions
  • Demonstrate extensive knowledge of menu items.

Shift manager

Wendy’s
10.2022 - 07.2023
  • Working as a Shift Manager at Wendy’s Brampton, Ontario, from Sep 2022 to July 2023
  • Supervise and motivate a team of 5-7 employees, providing training, coaching, and performance evaluations
  • Coordinate with kitchen staff to ensure timely and consistent food preparation and presentation
  • Manage inventory levels, place orders with suppliers, and monitor food and beverage costs
  • Maintain a safe and sanitary work environment, enforcing health and safety regulations
  • Handle customer inquiries, concerns, and complaints in a professional and timely manner
  • Assist in creating staff schedules to maintain optimal coverage and efficiency
  • Contribute to staff recruitment, onboarding, and training processes
  • Act as the point of contact in the absence of General Manager, making informed decisions to maintain smooth operations.

Cook & server

Sardar Ji Bar and Grills
09.2021 - 08.2022
  • Excellent customer service and interpersonal skills
  • Strong knowledge of food and beverage menus
  • Prepare and cook a wide variety of dishes, following recipes and restaurant standards
  • Collaborate with kitchen team members to manage timing to efficient workflow
  • Ability to work efficiently in a fast-paced environment
  • Prepare food order summaries for the management according to requests from catering clients and customers
  • Maintain records of training, repairs, and maintenance
  • Establish methods to meet teach and streamline training modules
  • Train less experienced staff in job duties, sanitation, and safety procedures
  • Ensure that food and service meet quality control standards
  • Understands and adheres to all quality standards, formulas and procedures as outlined in the Operations Manual
  • Handles and cleans kitchen equipment carefully and safely to prevent damage or injury.

Education

Business Marketing, Information technology, Marketing, Graphic designing, Public relations -

Conestoga College
Kitchener, Ontario

Senior Secondary - Non-Medical

DAV SR. SEC. School
Haripur, Punjab

Skills

  • Exceptional leadership and team-building abilities
  • Strong understanding of restaurant operations and industry trends
  • Excellent problem-solving and decision-making skills
  • Outstanding customer service and communication skills
  • Proficient in budgeting, financial analysis, and cost control
  • Ability to handle high-pressure situations with composure
  • Proficient in using restaurant management software and POS system

Accomplishments

Certificate of merit (1st winner) in science project exhibition zonal level competition.
* Certificate of participation in science project exhibition i state level competition.
* Certificate of participation in science & mathematics international Olympiad.
* Volunteering Gursikh Sabha Canada

Additional Qualifications

  • First Aid & CPR Certificate
  • Serve Safe Certification
  • Basic WHMIS Training
  • Ontario Security Guard License

Languages

English
Professional Working

Timeline

Server

Masala BLVD
08.2023 - 01.2024

Shift manager

Wendy’s
10.2022 - 07.2023

Cook & server

Sardar Ji Bar and Grills
09.2021 - 08.2022

Business Marketing, Information technology, Marketing, Graphic designing, Public relations -

Conestoga College

Senior Secondary - Non-Medical

DAV SR. SEC. School

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Kiranjeet Kaur