Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

KIRANDEEP KAUR SANDHU

33568 GEORGE FERGUSON WAY ABBOTSFORD,BC

Summary

Dynamic professional with experience at Tim Hortons, excelling in customer relationship management and problem-solving. Leveraged data analysis skills at DOTCAM PRODUCTIONS to drive impactful decision-making. Known for strong interpersonal communication and maintaining composure under pressure, consistently fostering high customer satisfaction and supporting team success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Tim Hortons
Abbotsford, BC
06.2024 - Current
  • Developed strong customer relationships to encourage repeat business.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved customer complaints promptly and efficiently.

Data Analyst

DOTCAM PRODUCTIONS
Abbotsford, British Columbia
06.2024 - 03.2025
  • Worked with internal teams to understand business needs and changing strategies.
  • Conducted data analysis to prepare forecasts and identify trends.
  • Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
  • Provided data-driven solutions to support decision making.
  • Translated raw data into meaningful information using statistical techniques.

Education

Bachelor of Arts - Fashion Designing

BBK DAV COLLEGE
AMRITSAR ,INDIA
05-2018

GED -

BABA FARID PUBLIC SCHOOL
FARIDKOT,INDIA
03-2014

Some College (No Degree) - Early Childhood Education Assistant

Western Community College
Surrey, BC

Skills

  • MS office
  • Interpersonal communication
  • Emotional intelligence
  • Calm and professional under pressure
  • Time management
  • Problem-solving
  • Teamwork skills
  • Customer relationship management

Certification

  • First Aid and CPR
  • ECEA Certification

Languages

English
Professional
Punjabi
Full Professional
Hindi
Full Professional

Affiliations

  • Certification / Workshops

Attend Workshops on child development, early learning,or customer service

  • Interests (Art and craft)

Passionate about,craft,and DIY projects

Enjoy learning about child psychology and development

Timeline

Customer Service Representative

Tim Hortons
06.2024 - Current

Data Analyst

DOTCAM PRODUCTIONS
06.2024 - 03.2025

Bachelor of Arts - Fashion Designing

BBK DAV COLLEGE

GED -

BABA FARID PUBLIC SCHOOL

Some College (No Degree) - Early Childhood Education Assistant

Western Community College

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KIRANDEEP KAUR SANDHU