Rajpal Singh
Moncton,Canada
Summary
Assistant Public relationship officer with 7+ years of experience in education sector as well as worked as Office Manager with 3+ experience in training and supervising staff and planning and implementing strategies in the office. Successfully managed offices while leading a team of creative and technical staff. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Rightways Immigration
11.2022 - 11.2024
- Manage teams of visa processing staff to ensure applications are processed in accordance with immigration law
- Oversee compliance with Immigration, Refugees, and Citizenship Canada (IRCC) guidelines
- Communicate with clients and immigration authorities
- Take responsibility for actions and work well under pressure
Manager
Savin Immigration
03.2021 - 10.2024
- Managing a team of Immigration Consultants and Administrators to ensure a high quality of service is delivered to clients at all times
- Achieve consistently high satisfaction ratings from both corporate clients and transferees
- Handle complex immigration cases when required
- Proactively look for areas of development across the immigration team, providing on-going training and conducting reviews
- Ensuring internal and external systems are constantly updated
- Add value to the other divisions through the offering of expert advice in all matters related to immigration
- Manage immigration audits of all legal requirements and local practices, including implementation of process improvements to meet necessary standards
- Work with other offices within the region to devise regular corporate client bulletins, summarising changes in process or legislation in regards to corporate immigration
Assistant Public Relation Officer
Maharaja Ranjit Singh Punjab Technical University
02.2015 - 01.2021
- Working with the Senior Public Relations officer to plan and implement strategies to build and maintain the company's public image
- Preparing press materials, such as press releases, project narratives, and images
- Responding to media inquiries and analyzing media coverage
- Providing administrative support to the Director of Public Relations and the communications team
- Maintaining a positive relationship with key media professionals and schedule interviews and press conferences
- Proofreading and editing promotional materials (press releases, newsletters, social media posts, etc.)
Education
Engineering - Information Technology
Baba Farid Group of Colleges
Bathinda, Punjab05.2014
Engineering - Computer Sciences
Guru Gobin Singh Polytechnic College
08.2009
Skills
- Customer service
- Time management
- Leadership
- Communication skills
- Strategic planning
Languages
English
Professional Working
Certification
Successfully completed my full stack Excel Certification from Udemy online plate forms during pandemic era.
Timeline
Manager
Rightways Immigration
11.2022 - 11.2024
Manager
Savin Immigration
03.2021 - 10.2024
Assistant Public Relation Officer
Maharaja Ranjit Singh Punjab Technical University
02.2015 - 01.2021
Engineering - Computer Sciences
Guru Gobin Singh Polytechnic College
Engineering - Information Technology
Baba Farid Group of Colleges
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