Summary
Overview
Work History
Education
Timeline
Generic

KIRANDEEP KAUR

BRAMPTON

Summary

Dedicated and result-driven professional with extensive experience in high-pressure environments. Proven talent for ensuring seamless coordination and communication in all the situations. Demonstrated track record of improving response time and overall efficiency through adept multitasking and excellent problem-solving skills. Offers strong background in customer relations.

Overview

5
5
years of professional experience

Work History

Truck Dispatch and Load Brokerage Specialist

RAI DISPATCH
04.2025 - 05.2025
  • Planning City dispatch
  • ELD Tracking
  • Third-party Logistics Software
  • Custom Clearance
  • Accounts Payable/ Receivable
  • Load Brokerage

Customer Service Representative

INTOUCHCX
10.2024 - 01.2025
  • Responding customer concerns via phone and email
  • Providing excellent customer service
  • Document customer transactions
  • Identify and escalate priority emails
  • Coordinate with other departments
  • Handling customer complaints in professional manner
  • Achieving KPIs

Shift Supervisor

BURGER KING
10.2020 - 06.2024
  • Providing 'Best In Class' customer service
  • Handling inventory
  • Perform administrative duties including weekly reports
  • Assigning tasks to team members
  • Opening and closing the restaurant
  • Achieving drive-thru targets
  • Maintaining food standards

Education

TRUCK DISPATCH AND LOAD BROKERAGE SPECIALIST

RAI DISPATCH
Brampton, ON
05-2025

GENERAL BUSINESS

SHERIDAN COLLEGE
Brampton, ON
04-2019

HIGH SCHOOL DIPLOMA

GND DAV PUBLIC SCHOOL
Punjab, India
05-2017

Timeline

Truck Dispatch and Load Brokerage Specialist

RAI DISPATCH
04.2025 - 05.2025

Customer Service Representative

INTOUCHCX
10.2024 - 01.2025

Shift Supervisor

BURGER KING
10.2020 - 06.2024

TRUCK DISPATCH AND LOAD BROKERAGE SPECIALIST

RAI DISPATCH

GENERAL BUSINESS

SHERIDAN COLLEGE

HIGH SCHOOL DIPLOMA

GND DAV PUBLIC SCHOOL

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KIRANDEEP KAUR