KIRANDEEP KAUR
BRAMPTON
Summary
Dedicated and result-driven professional with extensive experience in high-pressure environments. Proven talent for ensuring seamless coordination and communication in all the situations. Demonstrated track record of improving response time and overall efficiency through adept multitasking and excellent problem-solving skills. Offers strong background in customer relations.
Overview
5
5
years of professional experience
Work History
Truck Dispatch and Load Brokerage Specialist
RAI DISPATCH
04.2025 - 05.2025
- Planning City dispatch
- ELD Tracking
- Third-party Logistics Software
- Custom Clearance
- Accounts Payable/ Receivable
- Load Brokerage
Customer Service Representative
INTOUCHCX
10.2024 - 01.2025
- Responding customer concerns via phone and email
- Providing excellent customer service
- Document customer transactions
- Identify and escalate priority emails
- Coordinate with other departments
- Handling customer complaints in professional manner
- Achieving KPIs
Shift Supervisor
BURGER KING
10.2020 - 06.2024
- Providing 'Best In Class' customer service
- Handling inventory
- Perform administrative duties including weekly reports
- Assigning tasks to team members
- Opening and closing the restaurant
- Achieving drive-thru targets
- Maintaining food standards
Education
TRUCK DISPATCH AND LOAD BROKERAGE SPECIALIST
RAI DISPATCH
Brampton, ON05-2025
GENERAL BUSINESS
SHERIDAN COLLEGE
Brampton, ON04-2019
HIGH SCHOOL DIPLOMA
GND DAV PUBLIC SCHOOL
Punjab, India05-2017
Timeline
Truck Dispatch and Load Brokerage Specialist
RAI DISPATCH
04.2025 - 05.2025
Customer Service Representative
INTOUCHCX
10.2024 - 01.2025
Shift Supervisor
BURGER KING
10.2020 - 06.2024
TRUCK DISPATCH AND LOAD BROKERAGE SPECIALIST
RAI DISPATCH
GENERAL BUSINESS
SHERIDAN COLLEGE
HIGH SCHOOL DIPLOMA
GND DAV PUBLIC SCHOOL
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