Summary
Overview
Work History
Education
Skills
Websites
Languages
Community Work
Hobbies
Reference
Timeline

KIRAN IMRAN

Port Coquitlam,BC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
01.2024 - Current
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.

CASHIER

Walmart Stores, INC
08.2022 - 01.2024


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Promoted store loyalty programs, credit cards and protection plans to guests.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

BARISTA

The Coffee Bean And Tea Leaf
05.2021 - 12.2021


  • Adapted to the fast-paced environment, multitasking between barrister responsibilities and cashier duties seamlessly
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Business Administration - Marketing Management - Customer Relationship Marketing

Douglas College, New Westminster, BC
06.2027

High School Diploma -

École Riverside Secondary School, Port Coquitlam, BC
06.2023

Skills

  • Customer service excellence
  • Working under pressure
  • Good memory
  • Cash handling
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking

Websites

Languages

Urdu
Arabic
Hindi
Punjabi

Community Work

  • Kids sport donation event | Yearly
  • Youth Basketball member | Community center
  • BC Children Hospital donation | school event

Hobbies

Painting

  • Passionate about creating various art forms, specializing in acrylic and watercolor.
  • Participated in local art exhibitions and contributed to community murals.

Gym

  • Committed to maintaining physical fitness through regular weightlifting and cardio exercises.

Volunteering

  • Regular volunteer at kids sport donations, assisting with Riverside Secondary.

Reference

Walmart store manager 

phone: +1 (778) 628-6295


Walmart Supervisor 

phone: 6048251425

email: harmant901@gmail.com



Timeline

Customer Service Representative - Walmart
01.2024 - Current
CASHIER - Walmart Stores, INC
08.2022 - 01.2024
BARISTA - The Coffee Bean And Tea Leaf
05.2021 - 12.2021
Douglas College - Bachelor of Business Administration, Marketing Management - Customer Relationship Marketing
École Riverside Secondary School - High School Diploma,

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KIRAN IMRAN