Kira Mason
Roseville
Summary
Dedicated employee with a proven track record in delivering exceptional customer service and fostering team collaboration. Adept at problem-solving and multitasking to ensure seamless operations. Quick learner with an eagerness to improve.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Tbar Fusion Kitchen
10.2023 - Current
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Collaborated with kitchen staff to communicate menu changes and special requests effectively.
- Trained new team members on service protocols and restaurant operations.
- Assisted in maintaining cleanliness and organization of front-of-house areas throughout shifts.
Scare Actor
Nite Terrors
09.2024 - 10.2024
- Created immersive character experiences to enhance guest engagement during events.
- Developed and executed scare tactics to maximize audience reactions.
- Collaborated with team members to design and implement themed performances.
- Maintained safety protocols while performing in high-energy environments.
Cashier
McDonald's
09.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area in compliance with health and safety standards.
- Assisted team members during peak hours to ensure smooth operational flow.
Assistant Secretary
DK Direct
04.2022 - 08.2022
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Astrophysics
Sierra College
Rocklin, CA12-2026
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Team collaboration
- Phone etiquette
- Positive demeanor
Certification
- Food handlers License
- California RBS certification
Timeline
Scare Actor
Nite Terrors
09.2024 - 10.2024
Front of House Employee
Tbar Fusion Kitchen
10.2023 - Current
Cashier
McDonald's
09.2022 - 02.2023
Assistant Secretary
DK Direct
04.2022 - 08.2022
Astrophysics
Sierra College