Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kion Hamilton

Redlands

Summary

Dedicated customer service representative skilled in relationship building and complaint handling. Committed to enhancing customer satisfaction and loyalty through effective problem resolution.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Rocket 76 Gas Station
Redlands, CA
08.2024 - 09.2025
  • Provided product information and recommendations to enhance customer satisfaction.
  • Operated cash register efficiently, handling transactions accurately and maintaining financial integrity.
  • Managed inventory levels by restocking products and conducting regular stock checks.
  • Assisted in training new staff on operational procedures and customer service protocols.
  • Monitored fuel pump operations and reported any technical issues to maintenance teams.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.

Team Member

Wingstop
Perris, CA
04.2022 - 03.2023
  • Operated kitchen equipment efficiently, ensuring compliance with health and safety standards.
  • Collaborated with team members to maintain cleanliness and organization of workstations.
  • Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
  • Monitored food preparation quality to meet Wingstop's standards for taste and presentation.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Gerneral Labor

Randstad
Moreno Valley, CA
05.2020 - 08.2022
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Unload and loaded product from trucks.
  • Scanned product into the system.

Education

High School Diploma -

Val Verde High
Perris, CA
05-2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Relationship building
  • Complaint handling
  • Payment processing
  • Customer satisfaction measurement
  • Professional telephone demeanor

Timeline

Customer Service Representative

Rocket 76 Gas Station
08.2024 - 09.2025

Team Member

Wingstop
04.2022 - 03.2023

Gerneral Labor

Randstad
05.2020 - 08.2022

High School Diploma -

Val Verde High
Kion Hamilton