KINZI LEHIGH
Welland,ON
Summary
Dedicated and experienced Registered Practical Nurse with 7+ years in community nursing, specializing in palliative care. Proven expertise in wound care, IV administration, and pediatric nursing. Currently excelling as an Operations Manager, overseeing operations in the Hamilton Niagara Haldimand Brant region for both PSW and nursing care services. Seeking to maintain clinical proficiency while contributing to patient care directly at the bedside in a casual capacity. Known for compassionate patient-centered care and leadership in healthcare management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Stay At Home Nursing
05.2022 - Current
- Coordinated with managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Enforced compliance with local, state and federal regulations and company standards.
- Maintained high safety standards throughout the region, minimizing accidents and incidents.
RPN
STAY AT HOME NURSING CARE SERVICES
09.2020 - Current
- Provided community care to pediatric and geriatric patients
- Assessed and monitored vitals, administered medication orally, subcutaneous and PEG tube, monitored airways and provided oral suctioning, provided palliative care, and supported patients emotional and social development and well being
- Planned, implemented, and evaluated care
- Consulted with and provided health teaching to parents and caregivers.
HOME DAYCARE PROVIDER
01.2020 - 09.2020
- Identified and supported children's emotional and social development and encouraged understanding of others with positive self concepts, while bringing concerns to parents and guardians attention
- Disciplined children and recommend or initiated other measures to control behaviour through communicating with children parents or guardians
- Kept records on individual children, including daily observation and information about activities, meals served, and medications administered.
WELLNESS NURSE
SUNRISE OF OAKVILLE
06.2018 - 04.2020
- Consulted and coordinated with healthcare team members to assess, plan, implement, and evaluate patient care plans
- Directed and supervised PSW and other healthcare personnel on site
- Instructed individuals, families, and groups on topics such as health education, disease prevention, and help develop personalized improvement programs
- Directed and coordinated infection control programs, advising and consulting with specified personnel regarding precautions.
RPN / PSW
NURSE NEXT DOOR
10.2017 - 04.2020
- Prepared homes, assist with meal consumption, and ensure that stock of supplies is maintained at home
- Monitored all aspects of patient care, including diet and physical activity
- Consulted with other institutions or associations regarding issues or concerns relevant to clients care and wellbeing.
Education
PRACTICAL NURSING -
MOHAWK COLLEGE
01.2018
B.S. FORENSIC SCIENCE -
TRENT UNIVERSITY
PETERBOROUGH, ON05.2016
Skills
- Operational Efficiency
- Excellent interpersonal skills
- Staffing oversight
- Warehouse Management
- Key Performance Indicators
- Knowledge of performance tracking
- Compliance Management
- Standard Operating Procedures
- Performance Improvements
Certification
- ADVANCED APPROACHES TO MANAGE PAIN, 2024
- PALLIATIVE CARE ECHO PROJECT - LEAP, 2024
- ECHO ONTARO SKIN AND WOUND DEVELOPMENT, LEG AND FOOT ULCERS / LIMB PRESERVATION, 2024
- ESSENTIAL PAIN MANAGEMENT, 2024
- IV THERAPY AND PHLEBOTOMY CERTIFICATION, CONESTOGA COLLEGE, 2022
- WERPN MEMBER, 2018
- REGISTERED PRACTICAL NURSE, COLLEGE OF NURSES OF ONTARIO, 2018
- GENTLE PERSUASIVE APPROACH TRAINING IN DEMENTIA CARE, MOHAWK COLLEGE, 2016
Personal Information
Title: Registered Practical Nurse
Timeline
Regional Operations Manager
Stay At Home Nursing
05.2022 - Current
RPN
STAY AT HOME NURSING CARE SERVICES
09.2020 - Current
HOME DAYCARE PROVIDER
01.2020 - 09.2020
WELLNESS NURSE
SUNRISE OF OAKVILLE
06.2018 - 04.2020
RPN / PSW
NURSE NEXT DOOR
10.2017 - 04.2020
PRACTICAL NURSING -
MOHAWK COLLEGE
B.S. FORENSIC SCIENCE -
TRENT UNIVERSITY
- ADVANCED APPROACHES TO MANAGE PAIN, 2024
- PALLIATIVE CARE ECHO PROJECT - LEAP, 2024
- ECHO ONTARO SKIN AND WOUND DEVELOPMENT, LEG AND FOOT ULCERS / LIMB PRESERVATION, 2024
- ESSENTIAL PAIN MANAGEMENT, 2024
- IV THERAPY AND PHLEBOTOMY CERTIFICATION, CONESTOGA COLLEGE, 2022
- WERPN MEMBER, 2018
- REGISTERED PRACTICAL NURSE, COLLEGE OF NURSES OF ONTARIO, 2018
- GENTLE PERSUASIVE APPROACH TRAINING IN DEMENTIA CARE, MOHAWK COLLEGE, 2016
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