Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

KINGSLEY ONYELOELI

Windsor,ON

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

11
11
years of professional experience

Work History

Manager Director

ANOTHER PLANET TECHNOLOGIES
ONITSHA, ANAMBRA STATE
07.2018 - 07.2024

APT is an IT-based firm located in Onitsha, Nigeria. They are into office/home networking, software development/ installations, CCTV installations, and repairing and selling computers/Laptops

  • Ensured compliance with all applicable regulations and laws.
  • Conducted regular meetings with team members to discuss progress and concerns.
  • Managed day-to-day operations of the department, including budgeting, scheduling, and staffing.
  • Resolved customer complaints in a timely manner.
  • Facilitated collaboration between departments to ensure projects ran smoothly.
  • Analyzed market trends and competitor activity to inform business strategy.

Technical Support Engineer

Enugu Electriity Distribution Company
ENUGU, ENUGU
02.2017 - 08.2017
  • Installed and tested operating systems, applications, updates, patches, and service packs.
  • Replied to customer queries via email, messaging systems and support ticket platforms.
  • Installed prepaid meters for customers

Staff Member (NYSC)

Rehoboth Classical Kiddies (RCK)
IJU, ONDO STATE
07.2015 - 06.2016

RCK is a great citadel of learning located at lju, Akure North, Ondo State. RCK was my PPA during my service year (NYSC), it is one of the government-approved private institutions.

  • Performed administrative tasks such as filing paperwork and responding to emails.
  • I taught the students mathematics
  • I was their computer lab instructor

Intern Engineer

Warri Refining and Petrochemical Company Limited (WRPC)
Warri, DELTA STATE
03.2013 - 02.2014

WRPC is one of the eleven subsidiary companies of the Nigerian National Petrochemical Corporation (NNPC), the refinery process crude into finished petroleum products.

  • Resolved issues related to production processes and product quality standards.
  • Participated in brainstorming sessions to generate ideas for new products or services.
  • Performed research on new materials, components, and technologies used in engineering applications.
  • Prepared presentations summarizing project findings and recommendations.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
ENUGU STATE , NIGERIA
08-2015

NETWORK ADMINISTRATOR - Network Administrator Technician

NIIT
02-2013

Skills

  • Operations Management
  • Business Administration
  • Strategic Planning
  • Marketing
  • Performance Management
  • Sales management
  • Customer Relationship Management (CRM)

Languages

English
Professional
IGBO
Professional

References

References available upon request.

Timeline

Manager Director

ANOTHER PLANET TECHNOLOGIES
07.2018 - 07.2024

Technical Support Engineer

Enugu Electriity Distribution Company
02.2017 - 08.2017

Staff Member (NYSC)

Rehoboth Classical Kiddies (RCK)
07.2015 - 06.2016

Intern Engineer

Warri Refining and Petrochemical Company Limited (WRPC)
03.2013 - 02.2014

Bachelor of Engineering - Electrical And Electronics Engineering

ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY

NETWORK ADMINISTRATOR - Network Administrator Technician

NIIT
KINGSLEY ONYELOELI