Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
8
8
years of professional experience
Work History
Manager Director
13259196 Canada Inc.
Hamilton, Ontario
08.2021 - Current
Coordinated with prominent companies in the logistics sector, including TForce, Intelcom, ASL Distribution, and Apple Express.
Facilitated seamless operations between subcontractor company and the aforementioned organizations.
Managed day-to-day operations of the department, including budgeting, scheduling, and staffing.
Identified areas for improvement within the organization and developed plans to address them.
Facilitated collaboration between departments to ensure projects ran smoothly.
Resolved customer complaints in a timely manner.
Negotiated contracts with vendors for services or materials needed by the company.
Assigned tasks to associates to fit skill levels and maximize team performance.
Trained employees on additional job positions to maintain coverage of roles.
Oversaw daily operations, maintaining efficiency and quality standards.
Directed recruitment, hiring, and training of new staff members.
Legal Assistant Intern
Law office of Anmol rattan singh sidhu
Chandigarh, Punjab,india
04.2017 - 03.2019
Reviewed case documents and prepared summaries of relevant facts.
Organized and maintained client files in both paper and electronic form.
Conducted research on legal issues using online databases and other sources.
Attended hearings, depositions, mediations, arbitrations and trials as needed.
Scheduled appointments with clients, witnesses, experts.
Observed courtroom proceedings and took notes regarding testimony presented by witnesses.
Created PowerPoint presentations summarizing key points from legal briefs.
Education
High School Diploma -
Algoma University
Sault Ste. Marie, None
09-2022
B.A LLB - Law
GNDU University
Punjab, India
04-2018
Skills
Human Resources Management
Staff Training and Development
Operations Management
Organizational Development
Strategic Planning
Staff Development
Workforce Management
Business Administration
Complex Problem-Solving
Team Leadership
Customer Relationship Management (CRM)
Time Management
Verbal and written communication
Contract Management
Material Handling
Forklift Operation
Shipping operations
Timeline
Manager Director
13259196 Canada Inc.
08.2021 - Current
Legal Assistant Intern
Law office of Anmol rattan singh sidhu
04.2017 - 03.2019
High School Diploma -
Algoma University
B.A LLB - Law
GNDU University
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