- Adventure Travel
- Outdoor Recreation
- Dancing
- Baking
Kinga Moranski
London
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Senior Personal Lines Underwriter
Intact Insurance
09.2019 - Current
- Underwrite complex risks within my binding authority and company guidelines.
- Deliver exceptional customer service to brokers as part of a phone queue.
- Resolve broker inquiries efficiently and professionally.
- Collaborate with colleagues to enhance understanding of underwriting policies.
- Mentor and coach other underwriters to support their professional development and enhance team performance.
- Provide technical and underwriting support in the Senior Resource Queue.
- Support manager with complex files and broker escalations.
- Maintain excellent performance in both phone queue adherence and accurate transaction processing.
- Involved in various projects: Peer Trainer, Large Loss Committee, Personal Lines Fraud Squad, and Team Building Champion.
Registered Insurance Broker
Haas Insurance Group
09.2005 - 08.2019
- Developed tailored insurance solutions to meet client needs and mitigate risks.
- Processed applications, renewals, endorsements and cancellations.
- Cultivated strong relationships with clients, ensuring high levels of satisfaction and retention.
- Collaborated with underwriters to secure best coverage terms for clients.
- Supported clients throughout the claims process.
- Managed client complaints and facilitated effective resolutions.
- Developed training procedures and successfully onboarded new brokers.
Education
Chartered Insurance Professional - CIP -
Insurance Institute of Canada
London, ON01-2010
Business Administration & Insurance -
Fanshawe College
London01-2002
Skills
- Training and mentoring
- Independent decision maker
- Solution oriented
- Adaptability and flexibility
- Strong attention to detail
- Organizational skills
Interests
Timeline
Senior Personal Lines Underwriter
Intact Insurance
09.2019 - Current
Registered Insurance Broker
Haas Insurance Group
09.2005 - 08.2019
Chartered Insurance Professional - CIP -
Insurance Institute of Canada
Business Administration & Insurance -
Fanshawe College