Kinderbir Kaur
Coquitlam,BC
Summary
Kinderbir is a highly motivated, productive, and customer-focused team player with no scheduling constraints. With a strong background in sales coordination, account support, and administrative operations, she brings excellent communication, analytical thinking, and relationship-building skills. Her experience in prospecting, business development, client retention, and CRM/database management make her a strong candidate for roles involving account management and business growth. Kinderbir thrives in fast-paced, multi-tasking environments and demonstrates a keen ability to evaluate client needs, prepare tailored solutions, and contribute to revenue and margin targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specialized Caregiver
Axis Family resources Ltd.
Kelowna, British Columbia
04.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Supported clients in maintaining hygiene and cleanliness routines.
- Collaborated with family members to communicate client needs effectively.
- Maintained accurate records of client care and daily activities.
- Transported clients to appointments and social activities safely.
- Followed care plan and directions to administer medications.
Business Coordinator
Mean Machine Custom
Calgary, Canada
01.2024 - Current
- First point of contact for clients, contributing to new client acquisition and retention
- Created and managed sales proposals; supported contract management and documentation
- Led marketing efforts including social media to boost business visibility and generate leads
- Coordinated with departments to ensure smooth business operations and client service delivery
On-site Manager
Arrow Workforce Solutions
Calgary, Canada
01.2022 - 01.2023
- Supervised workforce and served as main liaison with clients; ensured fulfillment of workforce planning and delivery
- Collaborated with Account Manager on recruitment strategy and staffing metrics
- Managed onboarding processes, tracked attendance, and resolved client queries quickly
- Utilized Excel and internal software for data entry, tracking, and reporting on staffing outcomes
Store Manager
Exmore Inc.
Calgary, Canada
01.2020 - 01.2022
- Delivered high-quality customer service and consistently supported sales and revenue targets
- Maintained operational performance by tracking orders, deliveries, and store reporting
- Created and implemented promotional campaigns in collaboration with management
- Coordinated inventory and vendor relations to meet demand and fulfill client expectations
Administrative Assistant
Rocky Mountain Logistics
Calgary, Canada
01.2020
- Managed customer records, payments, and documentation for billing accuracy
- Handled scheduling, CRM data entry, and financial reporting to support the sales team
- Ensured positive client interactions while troubleshooting issues quickly and efficiently
Education
Ph.D Geography -
Punjabi University
Patiala, Punjab, India02.2021
Masters of Science (MSc) - Geography
Punjabi University
Patiala, Punjab, India04.2013
Bachelor of Arts (BA) - Humanities
Punjabi University
Patiala, Punjab, India04.2011
International Qualifications Assessment Service
Skills
- Customer account management
- Client retention
- Client satisfaction
- MS Word
- MS Excel
- MS PowerPoint
- Reporting
- Extracting trends
- Contractual documentation
- Data entry
- Sales proposals
- Interpersonal communication
- Verbal communication
- Written communication
- Detail-oriented
- Multitasking
- Meeting deadlines
- Prospecting
- Lead generation
- Cross-functional team coordination
- Business development
- Client onboarding
- Building business relationships
- Territory management
- Sales activity planning
- Cultural awareness
Certification
CAIB 1
Advance Security License
Standard First Aid with CPR Level C / AED
CPI Non-Violent Crisis Intervention.
SafeCheck® Canadian Food Safety Certification.
SafeCheck® Training: Completed Course WHMIS 2015 With GHS.
Extensive in-house complex trauma training
Timeline
Specialized Caregiver
Axis Family resources Ltd.
04.2025 - Current
Business Coordinator
Mean Machine Custom
01.2024 - Current
On-site Manager
Arrow Workforce Solutions
01.2022 - 01.2023
Store Manager
Exmore Inc.
01.2020 - 01.2022
Administrative Assistant
Rocky Mountain Logistics
01.2020
Ph.D Geography -
Punjabi University
Masters of Science (MSc) - Geography
Punjabi University
Bachelor of Arts (BA) - Humanities
Punjabi University
International Qualifications Assessment Service
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