Kimran Kaur
Delta,Canada
Summary
Adept at enhancing operational efficiency, I excelled at New Surrey Cabinet Doors Ltd., mastering inventory management and shipment tracking, while fostering teamwork. Leveraging Microsoft Office Suite and interpersonal skills, I significantly improved shipment accuracy and customer satisfaction, embodying a proactive approach to problem-solving and process optimization. I am fluent in speaking English, Hindi, and Punjabi. Resourceful Shipping Assistant with proven ability to ensure timely and efficient completion of shipping tasks. Specialize in inventory management, logistics coordination, and customer service. Excel in organizational skills, problem-solving, and communication, contributing to smooth operational flow and enhanced team collaboration. Passionate culinary professional known for high productivity and efficient task completion. Possess specialized skills in menu planning, food safety compliance, and inventory management. Excel in fast-paced environments using strong problem-solving, communication, and teamwork abilities to deliver exceptional dining experiences. Energetic Restaurant Worker known for high productivity and efficient tasks.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Shipping Assistant
New Surrey Cabinet Doors Ltd.
Surrey, Canada
11.2024 - Current
- Maintained accurate records of all shipment data, including tracking numbers, delivery times, and invoice details.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Processed outbound shipments according to customer requirements and company policies.
- Managed returns process including receipt inspection and restocking returned items appropriately.
- Obtained required documentation to process shipments and support movement.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Issued receipts upon completion of all deliveries as proof of transfer of goods
Booking Clerk/Receptionist
We Care Medical Clinic
06.2024 - 10.2024
- Efficiently scheduled and managed patient appointments, optimizing clinic workflow and reducing wait times.
- Maintained accurate patient records in [EMR system, e.g., EPIC, Medisoft], ensuring compliance with medical regulations.
- Processed insurance verifications and pre-authorizations to streamline patient visits.
- Provided first-line support for patient inquiries, resolving concerns with empathy and professionalism.
- Coordinated with healthcare professionals to adjust scheduling based on emergencies and physician availability.
- Ensured adherence to HIPAA guidelines, safeguarding patient confidentiality at all times.
- Assisted in billing procedures, handling copayments and outstanding balances.
Receptionist/Booking Clerk
Bonanza Motel Surrey
Surrey, Canada
01.2024 - 06.2024
- Front Desk Operations & Guest Services
- Room Reservations & Booking Management
- Check-in/Check-out Procedures
- Billing, Payment Processing & Cash Handling
- Hotel Management Software (e.g., Opera, Cloudbeds, RMS)
- Telephone & Email Correspondence
- Customer Complaint Resolution
- Multitasking & Time Management
Education
Pharmacy Assistant Certificate (8 Weeks) -
Western Community College
Surrey 01.2026 - 03.2026
Associate of Science - Science
Capilano University
North Vancouver, BC 01.2024 - 12.2025
GED -
DRV DAV Public School
Phillaur, Punjab 03.2018 - 05.2023
Skills
- Barcode scanning
- Microsoft Office Suite
- Inventory management
- Teamwork and cooperation
- Shipping and receiving
- Kroll Software
- Interpersonal skills
- Package handling
- Shipment tracking
- Safety and compliance
- Delivery scheduling
- Customer RMA management
- Order taking accuracy
- Cash handling proficiency
- Menu memorization
- Adaptability and resilience
- Cleanliness and hygiene
- POS system operation
- Mathematical aptitude
- Laboratory operations
- Teamwork and collaboration
Certification
Nominated for Best Employee of the year 2024
Accomplishments
- Nominated for the best Employee of the year 2024
- Rank 1 in grade 12.
- Under Top 5 in grade 12
References
- Kuldip Singh, Owner-New Surrey Cabinet Doors Ltd., Kuldip@newsurreycabinetdoors.com, 7785785151
- Jasleen Kaur, Manager-We Care Medical Clinic, 6047857608
Languages
- Hindi
- Punjabi
- English, Professional
- Hindi, Professional
- Punjabi, Professional
Timeline
Pharmacy Assistant Certificate (8 Weeks) -
Western Community College
01.2026 - 03.2026
Shipping Assistant
New Surrey Cabinet Doors Ltd.
11.2024 - Current
Booking Clerk/Receptionist
We Care Medical Clinic
06.2024 - 10.2024
Receptionist/Booking Clerk
Bonanza Motel Surrey
01.2024 - 06.2024
Associate of Science - Science
Capilano University
01.2024 - 12.2025
GED -
DRV DAV Public School
03.2018 - 05.2023