Rob Burns

Shipping and Receiving Associate/Order Filler/Manager's Assistant

Canada Book Distributors

11.2016 - 04.2025

Received incoming shipments, compared contents against associated records and transmitted to proper department.
Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
Streamlined shipping processes by implementing efficient packing techniques and inventory management.
Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
Communicated effectively with carriers to schedule pickups and deliveries, optimizing transportation logistics.
Improved warehouse safety by conducting regular inspections and addressing potential hazards promptly.
Managed inventory levels accurately by performing routine audits and updating tracking systems accordingly.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Collaborated with team members to achieve department goals and improve overall efficiency in the workspace.
Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
Handled returns efficiently, processing refunds or exchanges while adhering to company policies and procedures.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Organized storage areas to optimize materials movements and minimize labor hours.
Ensured accuracy of invoices by verifying shipment contents against purchase orders before dispatching goods.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Communicated with vendors and suppliers to verify timely delivery of goods.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Moved shipment materials to and from designated areas using lift and hand trucks.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Conducted research to address shipping errors and packaging mistakes.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Compared shipping orders and invoices against contents received to verify accuracy.
Handled day-to-day shipping and receiving overseeing more than 10 packages per day.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
Improved order accuracy by meticulously reviewing and verifying customer information before processing.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
Followed safety protocols to minimize workplace accidents.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Picked and packed order items.
Kept work areas neat, clean and free from debris.
Followed orders precisely for correct items, sizes and quantities.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Transported merchandise pallets to move in warehouse.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Safely and securely loaded items to prevent damage during transport.
Prepared and checked outbound shipments for accuracy.