Kimberly RUSSELL

• During the time at Green Turtle Club Resort & Marina, the position held was Housekeeper/Maid
• And was responsible for maintaining cleanliness and orderliness in guest rooms and common areas, ensuring that high standards of cleanliness and attention to detail were consistently upheld
• And performed a range of housekeeping duties, including cleaning, making beds, and replenishing supplies, contributing to the overall guest satisfaction and positive response .While at the resort the number of rooms varied between 15-20 rooms per day

• At AMY ROBERSTS PRIMARY SCHOOL, In working as a Care worker, where essential care and support was given to special students

executing great attention to detail, flexibility and adaptability in addressing the diverse needs of each of the individual students

• The role required problem-solving skills, strong organizational abilities, and effective time management to ensure a safe and nurturing environment for the students and the teachers alike ensuring that proper Sanitation skills and work ethics were adhered to but always ensuring that the children enjoyed the time while under guidance when ever and wherever possible. the school occupied between 40-50 students
• Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
• Developed strong relationships with patients'' families, keeping them informed about progress and addressing concerns as needed.
• Remained alert to problems or health issues of clients and competently responded.

• To take care of guest needs and answer questions. Clean, mop, dust, vacuum and clean 10 to 15 rooms daily. Sanitize and clean the bathrooms. Dust furniture, mop the floors in the rooms. to vacuum the rugs on the floor.
• Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Verified cleanliness and organization of storage areas and carts.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
• Built relationships with customers to encourage repeat business.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Helped customers complete purchases, locate items, and join reward programs.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.