Kimberly Ramos
Perris
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
7
7
years of professional experience
Work History
Sales Floor Associate Cashier
Marshalls
Lake Elsinore
08.2021 - Current
- Effectively handled customer complaints to ensure high satisfaction rates.
- Conducted training for new employees on sales techniques and store policies.
- Managed inventory by restocking shelves and performing regular stock counts.
- Teamed with colleagues to elevate customer service experiences.
- Welcomed customers and provided assistance in item location, increasing satisfaction and loyalty.
Marker
Ross Distribution Center
Moreno Valley
03.2020 - 04.2021
- Enhanced efficiency in merchandise handling by accurately interpreting move tickets and put-away labels.
- Processed incoming shipments, ensuring item accuracy matched purchase orders.
- Investigated and rectified pricing discrepancies by researching original prices.
- Coordinated with warehouse personnel to effectively prioritize labeling tasks.
Admin Clerk
Padilla Bros Transport Inc.
Perris
08.2019 - 02.2020
- Maintained organized filing systems for quick retrieval of processed documents.
- Delivered excellent customer service through courteous phone interactions.
- Answered customer and employee inquiries to provide clear information.
- Ensured accuracy of paperwork before submission for processing.
- Created reports, labels, and forms using computer software programs.
Education
Certified Technician Phlebotomist - Phlebotomy
AUMT Institute Phlebotomy School
Temecula12-2021
High School Diploma -
Hawthorne High School
Hawthorne, CA06-2019
Skills
- Effective communication
- Time management
- Organization skills
- Multitasking
- Problem-solving
- Adaptability and Flexibility
- Quality assurance
- Analytical thinking
- Document control
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Floor Associate Cashier
Marshalls
08.2021 - Current
Marker
Ross Distribution Center
03.2020 - 04.2021
Admin Clerk
Padilla Bros Transport Inc.
08.2019 - 02.2020
Certified Technician Phlebotomist - Phlebotomy
AUMT Institute Phlebotomy School
High School Diploma -
Hawthorne High School