Esperanza Prado
Modesto
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
8
8
years of professional experience
Work History
Sales Floor Associate Cashier
Walmart
Ceres
11.2022 - 06.2025
- Verified accuracy of prices by checking tags against inventory system.
- Assisted customers with locating desired items in store.
- Processed returns and exchanges promptly according to company policy.
- Greeted customers, provided excellent customer service and responded to inquiries.
- Resolved customer complaints in a courteous manner that minimized negative impact on store operations.
- Maintained cleanliness of sales floor area and organized merchandise displays.
- Restocked shelves according to planograms while adhering to company standards for quality assurance.
- Provided product knowledge upon request to help customers make informed purchase decisions.
- Provided feedback on customer experience trends to management for further improvement initiatives.
- Supported team members with stocking shelves, inventory control, price changes and other tasks as needed.
- Initiated friendly conversation with customers to determine level of assistance required.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Assembler and package food
Rizo lopez
Modesto
07.2021 - 08.2021
- Assembled components on production line following safety protocols.
- Operated hand tools and machinery to complete assembly tasks efficiently.
- Inspected finished products for quality and adherence to specifications.
- Maintained clean and organized workspace to promote safety and efficiency.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Follow established assembly methods and procedures to ensure product quality standards are met.
Production Material Handler
Harland logistic
Modesto
01.2017 - 08.2019
- Operated pallet jack to move materials throughout the warehouse efficiently.
- Loaded and unloaded shipments following safety protocols and guidelines.
- Organized inventory in designated storage areas for easy access.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained cleanliness and organization of workstations and storage areas.
- Managed multiple projects simultaneously within tight deadlines.
- Loaded and unloaded items from delivery trucks using forklift equipment.
- Trained new employees on proper use of warehouse equipment and safety protocols.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Loaded completed orders on pallets according to delivery numbers.
- Palletized boxes to increase movement and shipment efficiency.
- Used scanners to track parcel information, condition or receipt.
Education
Pitman High School
Turlock, CASkills
- Cash handling
- Sales transactions
- Product knowledge
- Team collaboration
- Order fulfillment
- Quality control
- Effective communication
- Conflict resolution
- Attention to detail
- Process improvement
- Reliability and punctuality
- Order processing
- Flexible schedule
- Shelf stocking
- Backroom organization
- Teamwork
- Stocking and receiving
- Teamwork and collaboration
- Friendly and outgoing
- Customer service
Timeline
Sales Floor Associate Cashier
Walmart
11.2022 - 06.2025
Assembler and package food
Rizo lopez
07.2021 - 08.2021
Production Material Handler
Harland logistic
01.2017 - 08.2019
Pitman High School