Kimberly Herrera

Los Angeles

Summary

Dependable and organized administrative office professional with 3+ years of experience. Highly skilled in managing medical records, handling administrative paperwork and communicating professionally in a busy chiropractic office. Patient focused with strong attention to detail and experience managing confidential information, and day to day office operations.

Overview

Languages

years of professional experience

Work History

Paperwork Specialist

Jimmy Yu Chiropractic

Brea, CA

06.2022 - 04.2026

Supported patient and office staff with medical paperwork, patient records, intake, documentation and administrative needs.
Screened patients and communicated through email, providing professional and timely responses to questions and requests.
Processed, scanned, faxed, printed, and organized medical files while maintaining accurate and confidential patient records
Cross trained in multiple areas of the office, assisted in payroll and supported day-to-day operations.

Barista/Customer Service Representative

Coffee Bean & Tea Leaf

Glendale, CA

01.2021 - 06.2022

Provided friendly, professional customer service in a fast paced environment while multitasking efficiently.
Handled POS transactions, proficient in cash handling and maintain a clean and organized workspace.
Worked with team members while maintaining accuracy, reliability, and positive customer experience.

Education

Associate of Arts - Studio Arts

Glendale Community College

Glendale, California

12.2020

Skills

Document management
Patient confidentiality
Patient communication
Patient privacy
Administrative support
Medical terminology

Proficient in Google workspace
Organization and multitasking
Attention to detail
Problem-solving
Bilingual

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

Timeline

Paperwork Specialist

Jimmy Yu Chiropractic

06.2022 - 04.2026

Barista/Customer Service Representative

Coffee Bean & Tea Leaf

01.2021 - 06.2022

Associate of Arts - Studio Arts

Glendale Community College

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