Kimberly Gutierrez
Los Angeles
Summary
Meticulous receptionist /cook and Asset protection specialist, excellent at juggling multiple tasks and working under pressure.
Overview
13
13
years of professional experience
Work History
Assets protection specialist
Nordstrom Rack
01.2025 - 04.2025
- Improved store safety by conducting regular risk assessments and addressing potential hazards promptly.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
- Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
- Conducted thorough investigations into suspected cases of internal theft, leading to the resolution of multiple incidents.
- Collaborated with management to develop and implement effective theft-deterrent policies and procedures.
- Contacted local authorities and apprehended shoplifters.
Asset Protection Team Leader
Target
07.2021 - 12.2024
- Prevent financial loss by identifying and addressing theft and fraud through effective surveillance and monitoring of CCTV footage
- Conduct high-quality apprehensions in key shortage area, adhering to policies and AP leadership guidance
- Prepared detailed case reports and collaborated with law enforcement, providing testimony in criminal and civil court as needed
- Lead a safety culture by training team members on security standards, modeling safe behaviors, and maintaining a safe store.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Coordinated cross-functional efforts between various departments to address broader organizational risks that could impact assets.
- Maintained up-to-date knowledge about industry trends in security and loss prevention techniques, applying new insights as appropriate.
- Facilitated ongoing professional development opportunities for team members through targeted training programs tailored to individual needs.
- Wrote reports for internal and external crime, burglary, or theft.
- Provided timely reports on asset protection performance metrics to senior management, supporting informed decisionmaking
Security Specialist
Target
05.2020 - 07.2021
Cook
Covenant House of California
01.2019 - 06.2019
Dietary Aide/Cook
Alexandria Care Center
09.2018 - 10.2018
Cook
Country Villa Pavilion
05.2018 - 08.2018
Cook/Dietary Aide
Alexandria Care Center
01.2016 - 03.2018
Clerical Assistant
ILM Employment Group
09.2012 - 02.2013
Education
High School Diploma -
Edward Roybal Learning Center
Los Angeles, CA06-2011
Skills
- Fluent in Spanish and English
- Knowledgeable in security operations, practices, procedures, and equipment
- Experienced in leading a team, creating action plans, and guiding others toward success
- Comfortable with providing exceptional customer service and team member engagement
- Eager to learn by encouraging constructive criticism and responding to feedback effectively
- Goal-oriented by continuously working toward growth within the company
Accomplishments
- Recognized as being the #1 in closing cases in southern California for External Apprehensions in2024.
- Received the “Above and Beyond” award in2024.
- Trainer for new asset protection specialist employees within the district.
- Established an effective partnership with the Los Angeles Police department which resulted in continuous foot beats around and in store and high visibility operations every few months.
Timeline
Assets protection specialist
Nordstrom Rack
01.2025 - 04.2025
Asset Protection Team Leader
Target
07.2021 - 12.2024
Security Specialist
Target
05.2020 - 07.2021
Cook
Covenant House of California
01.2019 - 06.2019
Dietary Aide/Cook
Alexandria Care Center
09.2018 - 10.2018
Cook
Country Villa Pavilion
05.2018 - 08.2018
Cook/Dietary Aide
Alexandria Care Center
01.2016 - 03.2018
Clerical Assistant
ILM Employment Group
09.2012 - 02.2013
High School Diploma -
Edward Roybal Learning Center
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