Lukas Sorensen
Dublin
Summary
Dynamic professional with over four years of experience in retail and asset protection, recognized for exceptional analytical capabilities and a strong commitment to teamwork. Proven ability to adapt quickly to new environments while maintaining a results-oriented and problem-solving mindset. Dedicated to continuous learning and growth, employing a proactive approach that encourages collaboration and fosters team success. Known for delivering impactful contributions that align with organizational goals and enhance overall performance.
Overview
5
5
years of professional experience
Work History
Assets Protection Specialist
Target Corporation
01.2024 - 02.2026
- Resolve theft by using good judgement and conducting apprehensions in shortage focus areas while strictly adhering to company directives and policies and procedures.
- District Trainer, trained newly promoted or hired Assets Protection Specialists.
- Led and mentored a team of security specialists, facilitating ongoing training in conflict resolution, surveillance technology, and effective incident resolution during high-pressure situations.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Collaborated within cross-district communication networks to facilitate the rapid dissemination of theft intelligence and real-time security concerns.
- Maintained high standards of accuracy when documenting theft, security, and informational incidents within Target’s case management system.
- Demonstrated industry-standard interview skills, conducted interviews and collected evidence and documentation for internal investigations.
- Collaborated with store department heads to provide detailed reports and recaps regarding team member misconduct and safety concerns.
- Leveraged advanced CCTV/video management systems and data reporting to identify emerging theft patterns and implement proactive deterrents.
- Formulated tactical intelligence reports and communicated critical security updates to business partners to prevent organized retail crime (ORC) activity.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Investigated and reported any suspicious activity to local law enforcement and store management.
- Safety Culture Advocacy: Cultivated a robust physical security culture by training team members on safety standards and conducting regular hazard assessments to ensure a secure environment for guests and staff.
- External Partnerships: Developed and maintained collaborative relationships with law enforcement to streamline external investigations.
- Legal Representation: Participated in legal proceedings as necessary to represent Target’s interests.
- Hours per week: 40
Customer Service/ Sales Floor Team Member
Target Corporation
05.2021 - 01.2024
- Facilitated seamless checkout operations and provided support for cash office functions as required.
- Executed accurate checkout and cash-handling processes to uphold cash office protocols and enhance operational efficiency.
- Enhanced guest experience through exceptional service, utilizing positive communication and attentive listening to address and exceed guest expectations.
- Nurtured a friendly and cooperative environment, prioritizing assistance and collaboration among team members and visitors.
- Maintained high attention to detail while managing competing priorities in a high-volume setting.
- Acted as a brand expert, educating guests on products and services to enhance their shopping experience.
- Leveraged multi-channel communication devices and handheld inventory technology to streamline operations.
- Excelled both independently and as a team player, staying composed and efficient during peak business hours.
- Completed fulfillment operations tasks with a sense of urgency.
- Stocked product efficiently.
- Hours per week: 40
Education
Some college - Administration of Justice
Las Positas College
Dublin, CAHigh school diploma or equivalent - undefined
Dublin High School
Dublin, CA05.2023
Skills
- Risk management
- Detail-oriented
- Reliability
- Decision-making
- Relationship building
- Incident documentation
- Crisis management
- Team Training
- Report writing
- Trend analysis
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Team collaboration
- Active listening
- Adaptability and flexibility
Accomplishments
- Recognized for impact on Profit and Reputation for 2025 fiscal year
- Recognized for being a district top performer for 2025 fiscal year, district top performer Q4 2024.
Language skills
Spanish Spoken: Intermediate | Written: None | Read: Novice
Timeline
Assets Protection Specialist
Target Corporation
01.2024 - 02.2026
Customer Service/ Sales Floor Team Member
Target Corporation
05.2021 - 01.2024
High school diploma or equivalent - undefined
Dublin High School
Some college - Administration of Justice
Las Positas College