Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Kimberley Dow

Kimberley Dow

Pickering,ON

Summary

Results-driven Financial Services Manager with over 20 years of experience driving revenue growth and cultivating lasting client relationships. A proven track record of exceeding sales targets through strategic prospecting, negotiation, and innovative sales strategies. Skilled in inventory management, finance, and team leadership. Adept at implementing strategic initiatives to enhance customer satisfaction and loyalty. Seeking to leverage expertise in sales and business development to propel [Company Name] towards unprecedented growth and success.

Overview

21
21
years of professional experience

Work History

Financial Services Manager - Sales

Pickering Honda
01.2018 - Current
  • A proven track record selling extended warranties, insurance, chemicals and protection products.
  • The ability to multitask while maintaining a high degree of accuracy and organization.
  • Able to clearly communicate and negotiate with customers.
  • Collect and submit personal information for credit applications and financing.
  • Experience working with various lenders/analysts while overcoming approval objections to ensure clients are completely satisfied
  • Strong leadership shown while managing the sales and service staff.
  • Schedule, monitor and control all daily deliverables.
  • Assist the sales team with closing the deal, finalizing and completing paperwork.

Florist, Owner

Floral Row
01.2017 - Current
  • Established a successful floral business, specializing in custom floral designs for various occasions including weddings, events, and everyday arrangements.
  • Developed and maintained relationships with suppliers to ensure the availability of high-quality and diverse floral inventory.
  • Designed and executed creative marketing strategies to attract new customers and retain existing clientele, resulting in consistent revenue growth.
  • Provided personalized customer service, consulting with clients to understand their preferences and vision, and delivering bespoke floral solutions that exceeded expectations.
  • Implemented eco-friendly practices, such as sourcing locally grown flowers and minimizing waste, to promote sustainability in the business.

Business Manager

PFAFF Audi
01.2011 - 01.2018

Finance Manager

Phaeton Auto Group
01.2010 - 01.2011

Sales Associate/Finance Manager

Sheridan Cadillac
01.2003 - 01.2010

Education

Health Sciences

Brock University
St. Catharines, ON

Skills

    Excellent verbal and written communication skills to effectively convey product features, benefits, and negotiate terms with clients

    Ability to build rapport and establish long-term relationships with clients, colleagues, and stakeholders

    Persuasive negotiator with strong business acumen with proven ability to execute sales via customer rapport, establishing product value & creating urgency

    Capacity to identify challenges, propose effective solutions, and address objections during the sales process

    Efficiently manage time and prioritize tasks to meet sales targets and deadlines effectively

    Comfort with utilizing sales and CRM software, as well as other digital tools, to streamline processes, track leads, and manage customer relationships effectively

    Proficiency in delivering compelling sales presentations, pitches, and proposals to prospects and clients

Accomplishments

    Pickering Honda

  • Top Performer Award
  • Council of Sales – Excellence Award
  • Pfaff Audi

  • Top performer (196% of quota)
  • Phaeton Auto Group

  • Director's Choice Award (Top Sales Award)
  • Sheridan Cadillac

  • Youngest Business Manager in company history

Timeline

Financial Services Manager - Sales

Pickering Honda
01.2018 - Current

Florist, Owner

Floral Row
01.2017 - Current

Business Manager

PFAFF Audi
01.2011 - 01.2018

Finance Manager

Phaeton Auto Group
01.2010 - 01.2011

Sales Associate/Finance Manager

Sheridan Cadillac
01.2003 - 01.2010

Health Sciences

Brock University
Kimberley Dow