Kim Yuen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Product Educator
Ativo Skincare Inc
12.2023 - Current
- Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
- Organized and conducted skincare workshops for clients, increasing brand awareness and loyalty.
- Contributed towards marketing efforts by creating informative content related to skincare tips that helped increase brand exposure and attract new clients.
Sales and Training Consultant
Paula's Choice Skincare
03.2023 - Current
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Collaborated with fellow consultants to share knowledge and best practices, elevating overall team performance.
- Educated clients on proper skincare techniques, leading to better self-care practices at home.
Support Specialist and Liason
MPM Brands
04.2022 - 07.2023
- Acted as a liaison between clients and fulfillment team, ensuring timely communication during critical incidents.
- Updated daily reports of KPI data, inventory for multiple 3PL brands and printed shipping labels and manifests.
- Ordered packaging and office supplies weekly as per demand.
- Assisted in fulfillment and physical inventory counts.
Esthetician/Hair Stylist
Beauty Time Salon And Spa
02.2018 - 04.2021
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Esthetician
A Touch Above Esthetics
02.2013 - 02.2018
Account Executive and Trainer
B. Kamins
01.2012 - 01.2013
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Trained clients on product knowledge and treatment protocols.
- Booked business travel needs and submitted expense reports.
Director of Sales
NuCelle Inc.
01.2010 - 12.2011
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Inventory Manager/Skin Care Trainer
Skoah
11.2004 - 12.2009
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Education
Esthetics And Cosmetology
Aveda Institute
Victoria, BC05.2003
Bachelor of Arts - Applied Linguistics
University of Victoria
Victoria, BC05.1998
Skills
- Microsoft Office
- Multitasking and Organization
- Attention to Detail
- Customer Service
- Problem-solving abilities
- Administrative Support
- Inventory optimization
Timeline
Product Educator
Ativo Skincare Inc
12.2023 - Current
Sales and Training Consultant
Paula's Choice Skincare
03.2023 - Current
Support Specialist and Liason
MPM Brands
04.2022 - 07.2023
Esthetician/Hair Stylist
Beauty Time Salon And Spa
02.2018 - 04.2021
Esthetician
A Touch Above Esthetics
02.2013 - 02.2018
Account Executive and Trainer
B. Kamins
01.2012 - 01.2013
Director of Sales
NuCelle Inc.
01.2010 - 12.2011
Inventory Manager/Skin Care Trainer
Skoah
11.2004 - 12.2009
Esthetics And Cosmetology
Aveda Institute
Bachelor of Arts - Applied Linguistics
University of Victoria
Similar Profiles
MICHAEL S. BROOKSMICHAEL S. BROOKS
PARTNER- DIRECTOR OF MARKETING/INVESTOR RELATIONS at Ativo Capital ManagementPARTNER- DIRECTOR OF MARKETING/INVESTOR RELATIONS at Ativo Capital Management
LaLinda MaxeyLaLinda Maxey
Certified Caregiver at AtivoCertified Caregiver at Ativo
Chanrita KimChanrita Kim
Sales Assistant at Cosmetic skincareSales Assistant at Cosmetic skincare