Kim Yuen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Product Educator
Ativo Skincare Inc
Coquitlam, BC
12.2023 - Current
- Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
- Organized and conducted skincare workshops for clients, increasing brand awareness and loyalty.
- Contributed towards marketing efforts by creating informative content related to skincare tips that helped increase brand exposure and attract new clients.
Sales and Training Consultant
Paula's Choice Skincare
Vancouver, BC
03.2023 - Current
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Collaborated with fellow consultants to share knowledge and best practices, elevating overall team performance.
- Educated clients on proper skincare techniques, leading to better self-care practices at home.
Support Specialist and Liason
MPM Brands
Port Moody, BC
04.2022 - 07.2023
- Acted as a liaison between clients and fulfillment team, ensuring timely communication during critical incidents.
- Updated daily reports of KPI data, inventory for multiple 3PL brands and printed shipping labels and manifests.
- Ordered packaging and office supplies weekly as per demand.
- Assisted in fulfillment and physical inventory counts.
Esthetician/Hair Stylist
Beauty Time Salon And Spa
Vancouver, BC
02.2018 - 04.2021
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Esthetician
A Touch Above Esthetics
Vancouver, BC
02.2013 - 02.2018
Account Executive and Trainer
B. Kamins
Vancouver, BC
01.2012 - 01.2013
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Trained clients on product knowledge and treatment protocols.
- Booked business travel needs and submitted expense reports.
Director of Sales
NuCelle Inc.
Vancouver, BC
01.2010 - 12.2011
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
Inventory Manager/Skin Care Trainer
Skoah
Vancouver, BC
11.2004 - 12.2009
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
Education
Esthetics And Cosmetology
Aveda Institute
Victoria, BC05.2003
Bachelor of Arts - Applied Linguistics
University of Victoria
Victoria, BC05.1998
Skills
- Microsoft Office
- Multitasking and Organization
- Attention to Detail
- Customer Service
- Problem-solving abilities
- Administrative Support
- Inventory optimization
Timeline
Product Educator
Ativo Skincare Inc
12.2023 - Current
Sales and Training Consultant
Paula's Choice Skincare
03.2023 - Current
Support Specialist and Liason
MPM Brands
04.2022 - 07.2023
Esthetician/Hair Stylist
Beauty Time Salon And Spa
02.2018 - 04.2021
Esthetician
A Touch Above Esthetics
02.2013 - 02.2018
Account Executive and Trainer
B. Kamins
01.2012 - 01.2013
Director of Sales
NuCelle Inc.
01.2010 - 12.2011
Inventory Manager/Skin Care Trainer
Skoah
11.2004 - 12.2009
Esthetics And Cosmetology
Aveda Institute
Bachelor of Arts - Applied Linguistics
University of Victoria