Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kenn Tang

San Jose

Summary

With a strong ability to interact effectively, prioritize safety, foster teamwork, and follow instructions, my experience at Facebook working on construction projects has greatly enhanced my proficiency with hand tools.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Product Educator

OTP Products
01.2021 - 01.2023
  • Educated potential clients on the company's product
  • Maintained relationships by providing solutions and products to meet customer business needs
  • Resolved customer complaints by investigating problems, preparing reports, and making recommendations to management.

Audio/Visual Field Engineer

EOS/Facebook
01.2017 - 01.2020
  • Demonstrated exceptional adherence to safety protocols and practices
  • Followed the direction of crew leads and supervisors effectively
  • Acted as a strong team player with excellent communication and interpersonal skills
  • Maintained tools and equipment to ensure optimal functionality
  • Supervised onsite team to ensure best installation practices
  • Set a standard for new AV equipment installation
  • Trained new technicians to meet Facebook's quality standards
  • Coordinated and assigned daily tasks to team members
  • Conducted thorough inspections and reported installation progress
  • Authenticated network port connectivity and reported problematic ports
  • Reviewed installation specifications to ensure industry best practices
  • Performed post-installation quality assurance
  • Maintained regular communication with the management team for necessary updates
  • Demonstrated exceptional cable management skills.

Education

Certification - Construction

Cypress Mandela Training Center
Oakland, CA
08.2023

Skills

  • Audiovisual Equipment installation
  • Video Conferencing
  • Troubleshooting Techniques
  • Team Leadership
  • Problem-Solving
  • Customer Service
  • Dependable and Reliable

Certification

  • Lead
  • Asbestos
  • Confined Space
  • Osha 10
  • 40 hour Hazwoper Training
  • 24 hour Hazwoper Training

Timeline

Product Educator

OTP Products
01.2021 - 01.2023

Audio/Visual Field Engineer

EOS/Facebook
01.2017 - 01.2020

Certification - Construction

Cypress Mandela Training Center

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Kenn Tang