Kim Shuert-Everingham
Kitchener,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
24
24
years of professional experience
Work History
Animal Care Expert (sales Associate)
Pet Valu
04.2021 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently remained composed during busy periods.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Analyst, Back Office Support
Sun Life Capital Management
05.2001 - Current
Support the front office by setting up complex deals in source system and initiate domestic and international wires
Complete daily and monthly reconciliations
Maintain documentation
Process adhoc capital calls and distributions
Education
Bachelor of Arts - Fine Art & English
University of Guelph
Guelph, ONSkills
Excellent customer service skills
Accurate sales transactions and end of day cash settlement
Experienced in merchandizing
Frequent Torrid shopper
Languages
Timeline
Animal Care Expert (sales Associate)
Pet Valu
04.2021 - Current
Analyst, Back Office Support
Sun Life Capital Management
05.2001 - Current
Bachelor of Arts - Fine Art & English
University of Guelph