Kim Hickey
Golden,BC
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server/Barista
Papabears Restaurant
2024.06 - Current
- Serve food and beverages promptly with focused attention to customer needs
- Work with POS system to place orders, manage bills, and handle complimentary items
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences
Server
Valhalla Grind
2023.08 - 2024.02
- Served food and drink while maintaining a positive professional demeanor
- Communicated with the kitchen to ensure prompt and quality service
- Maintained high standard of cleanliness for dining room and service area
Server
Powder Keg restaurant
2022.10 - 2023.03
- Ensured optimal guest experience by taking orders and serving food and drinks in a timely manor
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly
- Money handling and nightly cash out duties
Server
Shed restaurant
2021.03 - 2022.08
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Acted as a team player and helped bar and service staff during busy times
- Worked collaboratively with other servers to minimize wait times
Private and Corporate Catering
Cuisine & Company
2017.04 - 2020.09
- Included food prep, organizing essential supplies and inventory, as well as professional customer service
Skills
- Excellent time management and multitasking abilities from fast paced hospitality and retail experience
- Excellent communication and social skills
- Strong leadership abilities able to provide training and take charge of complex situations in a professional organize manner
- Trustworthy and responsible having experience with cash outs and being a key holder for multiple properties
Certification
- Serving It Right
- Food Safe
Timeline
Server/Barista
Papabears Restaurant
2024.06 - Current
Server
Valhalla Grind
2023.08 - 2024.02
Server
Powder Keg restaurant
2022.10 - 2023.03
Server
Shed restaurant
2021.03 - 2022.08
Private and Corporate Catering
Cuisine & Company
2017.04 - 2020.09