Summary
Overview
Work History
Education
Skills
References
Timeline
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KIERRA PELLERIN

Parksville,BC

Summary

Dynamic and results-driven professional with extensive experience at Starbucks as a Barista Shift Supervisor. Proven ability to train staff and enhance customer satisfaction through effective communication and problem-solving skills. Certified in Food Safety, I excel in fast-paced environments while maintaining high standards of service and organization.

Overview

10
10
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
Parksville, B.C.
12.2020 - 05.2025
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Trained new baristas on beverage preparation and customer service standards.
  • Supervised daily operations and ensured smooth workflow during busy shifts.
  • Managed inventory levels and placed orders for supplies as needed.

Kennel Staff Assistant

Animal Magic Pet Resort
Parksville, B.C.
02.2020 - 11.2021
  • Provided attentive care to animals during their stay at the resort.
  • Maintained cleanliness and sanitation of kennels and play areas daily.
  • Monitored animal behavior to identify any potential health concerns.
  • Provided customer service support for clients including taking payments for services rendered.

Food and Beverage Server

Tree's Restaurant & Bakery
Errington, B.C.
06.2017 - 03.2019
  • Provided Full Table Service.
  • Prepared and served specialty tea and coffee beverages using a commercial espresso machine.
  • Assisted the baker with packing breads & pastries, kept the display cases full.
  • Collected payments

Dog Groomer Trainee

Cory's Klip's
Parksville, B.C.
01.2016 - 01.2018
  • Ensured safety and comfort of dogs during grooming sessions.
  • Provided professional grooming services for various dog breeds and sizes.
  • Maintained cleanliness and organization of grooming tools and workspace.
  • Administered bathing, drying, brushing, and nail trimming for pets.

Housekeeper & Laundry

Beach Acres Resort
Parksville, B.C.
01.2015 - 01.2016
  • Cleaned guest rooms and cottages.
  • Maintained cleanliness of guest rooms and public areas throughout the resort.

Education

High School Diploma -

Ballenas Secondary School
Parksville, BC
01-2015

Skills

  • Food Safe
  • Serving It Right
  • Trained Barista
  • Squirrel System
  • Communication skills
  • Problem solving
  • First aid certification
  • Dog grooming
  • Delivers exceptional customer service

References

References available upon request.

Timeline

Barista Shift Supervisor

Starbucks
12.2020 - 05.2025

Kennel Staff Assistant

Animal Magic Pet Resort
02.2020 - 11.2021

Food and Beverage Server

Tree's Restaurant & Bakery
06.2017 - 03.2019

Dog Groomer Trainee

Cory's Klip's
01.2016 - 01.2018

Housekeeper & Laundry

Beach Acres Resort
01.2015 - 01.2016

High School Diploma -

Ballenas Secondary School

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KIERRA PELLERIN