KIERRA PELLERIN
Nanaimo,BC
Summary
Dynamic and results-driven professional with extensive experience at Starbucks as a Barista Shift Supervisor. Expert in beverage preparation and customer service, complemented by strong communication and organizational skills. Proven ability to train and motivate teams, ensuring high standards of quality and safety in a fast-paced environment. Motivated professional focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Overview
10
10
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Parksville, B.C.
01.2020 - Current
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Barista
The Pacific Brim
Parksville, B.C.
01.2020 - Current
- Prepared and served specialty tea's and coffee's.
Housekeeper & Banquet Server
The Bayside Resort
Parksville, B.C.
01.2020 - Current
- Cleaned rooms and common area's of the resort.
Banquet Server, Barista, Bakery Clerk & Food Server
Tree's Restaurant & Bakery
Errington, B.C.
01.2018 - 01.2020
- Provided Full Table Service.
- Prepared and served specialty tea and coffee beverages using a commercial espresso machine.
- Assisted the baker with packing breads & pastries, kept the display cases full.
- Collected payments
Dog Groomer Trainee
Cory's Klip's
Parksville, B.C.
01.2016 - 01.2018
- Bathed dogs & trimmed their nails.
- Groomed various breeds of dog's using scissors and clippers.
Housekeeper & Laundry
Beach Acres Resort
Parksville, B.C.
01.2015 - 01.2016
- Cleaned guest rooms and cottages.
- Responsible for hotel laundry
Skills
- Food Safe
- Serving It Right
- Trained Barista
- Squirrel System
- Communication skills
- Problem solving
- Organizational skills
Timeline
Barista Shift Supervisor
Starbucks
01.2020 - Current
Barista
The Pacific Brim
01.2020 - Current
Housekeeper & Banquet Server
The Bayside Resort
01.2020 - Current
Banquet Server, Barista, Bakery Clerk & Food Server
Tree's Restaurant & Bakery
01.2018 - 01.2020
Dog Groomer Trainee
Cory's Klip's
01.2016 - 01.2018
Housekeeper & Laundry
Beach Acres Resort
01.2015 - 01.2016