Kiera Pink
St. Catharines
Summary
Dedicated and adaptable Child and Youth Studies student with hands-on experience supporting children of diverse abilities, supervising youth in recreational settings, and providing strong customer service in fast paced environments. Demonstrates excellent communication, behavior management, conflict resolution, and leadership skills through experience working with disabled children, officiating youth sports, and serving the public. Committed to fostering safe, inclusive, and supportive environments while promoting positive child development and learning.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Chucks Roadhouse
Niagara Falls, ON
06.2025 - Current
- Managed food and beverage orders using point-of-sale system efficiently.
- Provided exceptional customer service in high-volume dining environment.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Maintained cleanliness and organization of dining area throughout shifts.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Restaurant Hostess
Chucks Roadhouse
Niagara Falls, ON
06.2021 - 06.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Assisted servers in maintaining efficient table turnover during peak hours.
- Provided information on menu items and daily specials to enhance guest experience.
Reffing
Pelham Panters Basketball Association
Pelham, ON
11.2023 - 05.2025
- Officiated youth basketball games, ensuring adherence to rules and regulations.
- Assessed player performance and provided constructive feedback for improvement.
- Implemented conflict resolution strategies to enhance player experience during games.
Cooperative Education Student
Niagara Children's Centre
St. Catharines, ON
02.2024 - 06.2024
- Developed individualized educational plans for children with diverse needs.
- Facilitated therapeutic activities, promoting social skills and emotional development.
- Promoted a growth mindset among students by offering constructive feedback and encouraging perseverance in challenging tasks.
- Collaborated with colleagues to design interdisciplinary units that integrated multiple subject areas, fostering a deeper understanding of concepts.
- Assisted struggling students through targeted one-on-one support, increasing overall class performance.
Education
Sir Winston Churchill Secondary School
St. Catharines06-2025
High School Diploma -
Sir Winston Churchill Secondary School
St. Catharines06-2025
Skills
- Working with children with diverse needs
- Fluent in French
- Child and Youth engagement
- Teamwork and communication
- Organization
- Time management
- Adaptability and Flexibility
- Multitasking
- Handling stressful environments
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Restaurant Server
Chucks Roadhouse
06.2025 - Current
Cooperative Education Student
Niagara Children's Centre
02.2024 - 06.2024
Reffing
Pelham Panters Basketball Association
11.2023 - 05.2025
Restaurant Hostess
Chucks Roadhouse
06.2021 - 06.2025
Sir Winston Churchill Secondary School
High School Diploma -
Sir Winston Churchill Secondary School