Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yutarou Itakura

Surrey,BC

Summary

Proactive Douglas College student with a history of effective leadership. Skilled in overcoming obstacles, driving student engagement, and cultivating a dynamic campus environment. Committed to fostering sustainability and inclusivity through collaborative problem-solving with a diverse range of stakeholders. Aspiring to the Student Assistant role in Student Leadership, Student Life, ready to leverage my expertise in event planning, communication, and inclusive programming to enrich the college experience for all students.

Overview

5
5
years of professional experience

Work History

Restaurant Server

Famoso Neapolitan Pizzeria
10.2023 - Current
  • Client-Centric Service Excellence:
    Elevated customer satisfaction through prompt and personalized service, showcasing a commitment to meeting client needs with attentiveness and professionalism.
  • Operational Efficiency: Optimized table turnover rates by implementing effective strategies in the management of reservations and seating arrangements. Demonstrated efficiency in ensuring a smooth and streamlined dining experience for patrons.
  • Premises Upkeep and Enhancement: Diligently maintained a pristine and organized dining area, contributing to a pleasant and enjoyable atmosphere for guests. Applied attention to detail and commitment to excellence in creating a welcoming environment.

Student Ambassador (Volunteer)

Douglas College
05.2023 - Current


  • Communication Skills:
    Proactively initiated conversations with prospective and newly accepted international students, addressing and resolving concerns related to their transition to life in Canada.
  • Student Support Excellence: Dedicatedly guided international students to seamlessly navigate and integrate into the vibrant student life at Douglas College. Pioneered the establishment of a robust peer-to-peer support network, ensuring newcomers experienced a smooth and enriching transition into the college community.
  • Community Building Leadership: Championed the cultivation of a cohesive and supportive college community as an integral part of the Ambassador Program, fostering an environment where students thrive and support one another.
  • Intercultural Communication Proficiency: Cultivated advanced intercultural communication skills to facilitate meaningful connections and interactions in a diverse academic environment.

ENGLISH TEACHER

Gecipe
10.2022 - Current
  • Problem-Solving: Applied strong problem-solving acumen to proactively identify and promptly address recurring issues with orientation materials, resulting in a significantly enhanced experience for new students
  • Student Support: Provided dedicated and personalized student support, offering strategic guidance on academic challenges, effective study strategies, and efficient time management. These efforts led to remarkable improvements in student performance and engagement.
  • Curriculum Development and Enhancement: Proficiently designed and curated effective English learning materials by leveraging comprehensive student English skill datasets. These meticulously crafted materials were tailored to individual student performance, resulting in substantial and measurable improvements in their English proficiency levels.
  • Technical Skills: Demonstrated proficiency in leveraging Microsoft Word for polished document creation, Microsoft Excel for effective data analysis for student English studies, and Microsoft PowerPoint for impactful presentations for study materials. Consistently applied these skills to enhance productivity and contribute to successful outcomes.
  • Classroom Management: Skillfully managed classroom dynamics, ensuring a harmonious learning environment. For example, I effectively resolved a conflict between two students by employing active listening and conflict resolution techniques. This intervention not only restored a positive atmosphere in the classroom but also reinforced the importance of respectful communication among students.


GYM OFFICE

College of the Rockies
10.2021 - 05.2022
  • Effective Conflict Resolution: Attentively listened to and resolved program participants' concerns and issues, demonstrating strong problem-solving abilities
  • Exceptional Customer Engagement: Orchestrated front desk operations, consistently delivering top-tier customer service to program participants, enhancing their overall experience
  • Equipment Management and Accessibility: Diligently managed equipment availability to ensure consistent access for program participants throughout the week
  • Successful Event Planning: Collaborated with colleagues and management to meticulously plan and execute a highly successful event, resulting in positive outcomes and achieving predetermined objectives.

CUSTOMER SUPPORT

Keywords International
08.2019 - 08.2021
  • Improved Customer Support Materials: Played a pivotal role in enhancing support resources by analyzing student data. This effort streamlined the availability of self-help materials, ensuring a more efficient and user-friendly support experience for international
  • Cultivated Strong Customer Relationships: Proactively nurtured and maintained positive and enduring relationships with customers, ensuring their satisfaction, loyalty, and trust. This approach resulted in repeat business and the establishment of significant customer confidence.


  • Interdisciplinary Collaboration Excellence: Exhibit a remarkable ability to seamlessly collaborate with multifaceted, cross-functional teams, adeptly synthesizing insights to craft comprehensive strategies. This aptitude reflects a commitment to harmonious teamwork and innovative problem-solving, qualities well-suited for the dynamic and collaborative environment


  • Data Analysis and Problem Solving: Demonstrated a keen ability to identify and resolve complex customer issues swiftly and effectively. Utilized a systematic approach, breaking down problems into manageable components to provide timely solutions


TEACHING ASSISTANT

Kanda Institute of Foreign Languages
04.2019 - 08.2020
  • Effective Communication: Facilitated clear and concise communication not only among students but also with program staff. This resulted in improved collaboration, engagement, and information dissemination.
  • Problem solving: Innovatively identified and resolved complex challenges, particularly in optimizing orientation materials to enhance the overall experience for incoming students
  • Mentoring and Guidance: Demonstrated exceptional mentorship capabilities, offering invaluable academic counsel, study strategies, and time management expertise. These efforts led to significant enhancements in student performance and engagement.
  • Event Planning Excellence: Orchestrated and executed a multicultural exchange event, fostering meaningful connections among students from diverse linguistic and cultural backgrounds. Successfully cultivated an inclusive environment, facilitating the exchange of languages and cultural insights, while strategically expanding students' networks.
  • Social Media Savvy: Expertly harnessed various social media platforms to engage students effectively and strategically promote program initiatives, fostering a vibrant and connected student community.


Education

Associate of Science - Computing Science

Douglas College
New Westminster, BC
08.2024

Associate of Arts -

College of The Rockies
Cranbrook, BC
06.2022

Diploma - English And International Studies

Kanda Institute of Foreign Languages
Tokyo
03.2019

Certificate | Associate of Arts -

Kashima Gakuen High School
06.2022

Skills

  • Exceptional Communication: Strong interpersonal and communication skills, enabling effective interactions with students, colleagues, and diverse groups, fostering an inclusive environment
  • Event Coordination: Proven ability to plan and execute successful events, ensuring a seamless and engaging experience for participants
  • Adaptability and Responsibility: Demonstrated comfort working independently and taking ownership of responsibilities with a high level of adaptability
  • Cultural Competence: Demonstrated open-mindedness to diverse cultures, practices, and sexual orientations, consistently contributing to an inclusive environment

Languages

English
Full Professional
Japanese
Native or Bilingual

Timeline

Restaurant Server

Famoso Neapolitan Pizzeria
10.2023 - Current

Student Ambassador (Volunteer)

Douglas College
05.2023 - Current

ENGLISH TEACHER

Gecipe
10.2022 - Current

GYM OFFICE

College of the Rockies
10.2021 - 05.2022

CUSTOMER SUPPORT

Keywords International
08.2019 - 08.2021

TEACHING ASSISTANT

Kanda Institute of Foreign Languages
04.2019 - 08.2020

Associate of Science - Computing Science

Douglas College

Associate of Arts -

College of The Rockies

Diploma - English And International Studies

Kanda Institute of Foreign Languages

Certificate | Associate of Arts -

Kashima Gakuen High School

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