Kiarra Seeseequon
Edmonton,Canada
Summary
Dynamic and dedicated professional with a proven track record at Horizon North Logistics Inc., excelling in customer service and problem resolution. Adept at multitasking and utilizing strong organizational skills to enhance operational efficiency. Proficient in data entry and committed to delivering exceptional results in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Transportation Clerk
Little Red River Cree Nation
07.2024 - 08.2024
- Transporting Evacuees to and from essential destinations
- Use of motorized vehicles on highways and in rural areas
- Review schedule requisitions, passenger counts and cargo, running times, distances, personnel availability, and other pertinent information to establish schedule parameters
Guest Service Agent
Horizon North Logistics Inc.
01.2022 - 08.2022
- Inputting personal information into the company’s database systems
- Guest Interaction: Greet guests upon arrival, assist with check-ins and check-outs, and ensure a welcoming atmosphere.
- Information Provider: Act as a source of information for guests regarding services, local attractions, and dining options.
- Problem Resolution: Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
- Administrative Duties: Process guest payments, manage reservations, and maintain accurate records of guest interactions and transactions.
- Collaboration: Work closely with other departments to fulfill guest requests and maintain high service standards.
Cleaner
Bissell Centre Workforce
12.2021 - 02.2022
- Dusting surfaces, including furniture, fixtures, and equipment.
- Sweeping, mopping, and vacuuming floors to ensure cleanliness.
- Cleaning and sanitizing restrooms, kitchens, and common areas.
- Emptying trash cans and recycling bins, and disposing of waste properly.
- Replenishing supplies such as toilet paper, paper towels, and cleaning products.
- Washing windows, walls, and ceilings as needed.
- Scrubbing and sanitizing sinks, toilets, and kitchen fixtures.
Packer Operator
Kayas Cultural College
06.2021 - 08.2021
- Operating heavy equipment
- Performing routine maintenance: Conduct daily maintenance checks on equipment, report any malfunctions, and ensure the machinery is in good working condition.
- Adhering to safety standards: Follow safety protocols, wear appropriate protective gear, and ensure the safe operation of machinery around other workers and structures.
- Communicating with team members: Communicate effectively with team members and supervisors to ensure all work is completed in an efficient and timely manner.
- Understanding technical manuals: Read and understand technical and operational manuals to perform their duties accurately.
Administration Assistant
LRRCN Health Services
12.2020 - 03.2021
- Office Management: Organize and maintain files, manage office supplies, and ensure the office environment is efficient and welcoming.
- Communication: Answer phone calls, greet visitors, and manage correspondence, ensuring effective communication within the team and with external contacts.
- Documentation: Prepare reports, presentations, and other documents as needed, ensuring accuracy and adherence to company standards.
- Support: Provide administrative support to managers and employees, assisting with daily office needs and various clerical tasks.
Communication Assistant
LRRCN Administration
04.2020 - 06.2020
- Help implement communications strategies
- Provide administrative support to programs and internal teams
- Documentation: Prepare reports, presentations, and other documents as needed, ensuring accuracy and adherence to company standards.
Receptionist
Fox Lake Elementary
09.2019 - 04.2020
- Greeting Visitors: Welcome guests and clients as they arrive, providing a positive first impression of the organization.
- Managing Phone Calls: Answer, screen, and forward incoming calls, taking messages when necessary.
- Scheduling Appointments: Coordinate and manage calendars, schedule appointments, and organize meetings for staff members.
- Administrative Support: Perform various clerical tasks, including sorting mail, making copies, and maintaining office supplies.
- Maintaining Reception Area: Ensure the reception area is tidy, organized, and stocked with necessary materials for visitors.
- Handling Mail and Deliveries: Manage incoming and outgoing mail and packages, ensuring important documents reach the appropriate personnel.
- Providing Information: Serve as a resource for clients and visitors, answering questions and providing information.
Retail Sales Clerk
Alfies Confectionery
07.2017 - 05.2019
- Customer Assistance: Greet customers, understand their needs, and recommend products.
- Provide information about items and answer inquiries.
- Sales Transactions: Process sales at the cash register, handle payments, and manage returns or exchanges according to store policies.
- Inventory Management: Monitor stock levels, restock shelves, and maintain the cleanliness and organization of the store.
- Store Presentation: Create attractive product displays and ensure the store is visually appealing to customers.
- Lifting heavy items
Education
Diploma - Business Administration - Finance
NAIT
Edmonton, AB04-2026
Diploma -
John D’or Prairie School
John D'Or Prairie, AB06.2016
Skills
- Thrives in a team environment
- Strong analytical and problem-solving capabilities
- Ability to multitask
- Fast learner of office work and computer software
- Dedicated
- Reliable
- Organizational skills
- Computer skills (Excel, Microsoft Word, PowerPoint)
- Detail-oriented
- Accounts payable and receivable
- Problem-solving in the workplace
- Professionalism
- Receive and verify invoices for goods and services
- Customer service
- Data entry
References
References can be provided upon request.
Timeline
Transportation Clerk
Little Red River Cree Nation
07.2024 - 08.2024
Guest Service Agent
Horizon North Logistics Inc.
01.2022 - 08.2022
Cleaner
Bissell Centre Workforce
12.2021 - 02.2022
Packer Operator
Kayas Cultural College
06.2021 - 08.2021
Administration Assistant
LRRCN Health Services
12.2020 - 03.2021
Communication Assistant
LRRCN Administration
04.2020 - 06.2020
Receptionist
Fox Lake Elementary
09.2019 - 04.2020
Retail Sales Clerk
Alfies Confectionery
07.2017 - 05.2019
Diploma - Business Administration - Finance
NAIT
Diploma -
John D’or Prairie School