Kiara Javier
Cerritos
Summary
Passionate and reliable individual with excellent communication and teamwork abilities, ready to bring positive energy to team. Possesses solid understanding of customer service principles and basic knowledge of coffee preparation techniques because of leadership roles. I believe to have sufficient hands-on experience in maintaining ingredient quality and ensuring customer satisfaction through consistent product excellence. Able to adapt to new environments and work as a team player to ensure success within the workspace and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Barista Shift Lead
8th Symphony Coffee
Cerritos, CA
02.2025 - Current
- Supervised daily operations and managed team schedules to ensure efficient service delivery.
- Trained new baristas on coffee preparation techniques and customer service protocols.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Provided constructive feedback on store operations to management for continuous improvement initiatives.
Baker/Barista
Kape Republik
Cerritos, CA
09.2023 - 02.2025
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Worked simultaneously as both baker and barista and managed front/back of the house responsibilities.
Server/Cashier
Green Banana Leaf
Artesia, CA
06.2022 - 05.2023
- Presenting menus and serving/helping customers select food and beverages
- Restocking and preparing condiments, to-go boxes, utensils, and desserts throughout the shift
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Tending to takeout orders that are placed over the phone, in store, or for online pick-up
- Delivered exceptional customer service in high-pressure environments.
Education
No Degree - Nursing Science
Cypress Community College
Cypress, CASkills
- Being a Team Player
- Clear Communication
- Adaptability and Dependability
- Barista training
- Willingness to Learn
- Espresso machine operation
Languages
Tagalog
Native or Bilingual
Volunteer Work
Currently volunteering at Orange Healthcare & Wellness Center in Orange, CA
- Assists during patient care such as feeding, activities, check-ups, etc
- Assists in medical records
Timeline
Barista Shift Lead
8th Symphony Coffee
02.2025 - Current
Baker/Barista
Kape Republik
09.2023 - 02.2025
Server/Cashier
Green Banana Leaf
06.2022 - 05.2023
No Degree - Nursing Science
Cypress Community College